Digital Solution Area Specialist Lead - AI Biz
Microsoft.com
Office
Singapore, Singapore, Singapore
Full Time
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.
If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.
Responsibilities
- Solution Area Sales Execution: Drive clarity on consumption and revenue targets, and lead innovation in sales approaches for your Solution Area. Consolidate performance data at the Operating Unit (OU) level. As the Regional Sales Lead, you own end-to-end sales results for your Solution Area in the region, holding teams accountable for meeting consumption and billed revenue goals.
- Community Leadership & Coaching: Lead the regional Segment Solution Sales Manager (SSM) community. Coach first-line managers (M1s) on disciplined Microsoft Customer Engagement Framework (MCEM) stage progression, healthy pipeline coverage, and target attainment. Advise on growth bets, remove sales blockers, and accelerate top deals in partnership with specialists, thereby ensuring consistent execution across all areas.
- Workload Engagement & Rhythm of Business: Lead the SME&C Corporate Segment Integrated Account Review (IAR) and Monthly Business Review (MBR) process for your Solution Area. Ensure operational rigor and timely insight delivery. Serve as the field’s voice to Worldwide (WW) Go-To-Market teams – gathering regional sales feedback via structured rhythms and listening channels and partnering with WW leads to adjust programs or offers as needed.
- Partner Co-Sell Integration: Embed partners into account plans and sales motions. Collaborate closely with the Partner Sales (PSS) Lead to maximize co-sell opportunities, attaching partners to deals and leveraging programs (e.g. solution assessments, ECIF, offers) to scale reach. Provide field insights on competitive blockers and partner capacity back to WW partner teams.
- Campaigns & GTM Alignment: Work with the regional Sales, Marketing & Operations (SE&O) GTM Lead to land campaigns and sales plays specific to your Solution Area. Input on sales performance to shape go-to-market plans and localize global strategies for optimal regional outcomes – effectively bridging WW strategy and local execution.
- Regional Sales Community Management: Cultivate a strong sales community. Lead best-practice sharing and drive adoption of modern sales tools (e.g. Sales Accelerator, Copilot). Promote a culture of coaching, customer obsession, and compliant selling across the region.
Qualifications
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Digital Solution Area Specialist Lead - AI Biz
Office
Singapore, Singapore, Singapore
Full Time
September 22, 2025