Customer Engineer, Media and Entertainment, Google Cloud (Japanese)

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to communicate in Japanese fluently to support client relationship management in this region.

Preferred Qualifications:

• Experience with architecture design, implementing, tuning, schema design and query optimization of distributed systems.
• Experience with cloud computing aspects such as infrastructure, storage, platforms and data, as well as the cloud market and customer buying behavior.
• Understanding customer requirements along with the ability to break down requirements and design technical architectures.

About The Job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a data analytics subject-matter-expert to differentiate Google Cloud to our customers. You will help customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business issues, engage in proofs-of-concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends and all aspects of the data life-cycle. You will engage with customers to understand their business and technical requirements, and present solutions on Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve technical blockers, in relation to aspects of the data life-cycle.
• Share cloud expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
• Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Prepare and deliver business messaging in an effort to highlight the Google Cloud value proposition, using techniques such as whiteboard and slide presentations, product demonstrations, white papers and request for information responses.