Social Media Operations Manager

We are looking for a highly organized and detail-oriented Social Media Operations Manager to unify, coordinate, and quality-control our social media, advertising, production, and data teams. This role is responsible for ensuring cohesive direction, consistent brand alignment, and high-quality deliverables across all influencer accounts and campaigns. You will manage workflows, set priorities, enforce deadlines, and serve as the final checkpoint for quality control.

This is a hands-on leadership role that combines strategic oversight with project management execution — ensuring that every piece of content, ad, or campaign aligns with our brand avatars, audience expectations, and growth goals.

• Team Coordination & Leadership
• Manage and align the work of the Social Media Manager, Social Media Assistant, Advertising Manager, Production Manager, and Data Scientist.
• Translate company goals into clear directives, tasks, and deliverables for the team.
• Facilitate communication across departments to prevent siloed or inconsistent output.
• Project & Workflow Management
• Build and maintain project management boards (e.g., Asana, Trello, Monday.com, etc.).
• Define tasks, deadlines, and deliverables for ongoing campaigns.
• Track progress and ensure on-time delivery across all accounts and projects.
• Quality Control & Brand Alignment
• Review content (captions, posts, ads, videos) before publication to ensure they align with brand avatars and campaign goals.
• Enforce standards for tone of voice, editing style, and audience engagement.
• Identify weak spots in content quality and provide constructive feedback.
• Strategy & Direction
• Work closely with leadership to prioritize initiatives that move the company forward.
• Monitor KPIs with the Data Scientist to guide strategy adjustments.

Requirements