Support Account Manager

Job Summary

Manages relationships and grows business with a key group of external customers.

Job Requirements

• Identifies and develops business relationships with key customers, state and local advocacy groups, teaching institutions, key influencers and senior administration personnel, and establishes self as an expert resource.
• Develops and grows a pipeline to support quota achievement; implements a sales and marketing plan to identify qualified sales leads.
• Mobilizes internal staff as required to meet customer satisfaction targets.
• Ensures up-to-date CRM information is maintained in customer database.

Education

Typically requires a minimum of 2 years of related experience.