Receptionist - Coastal Orthodontics

Company Description

• Looking for a Casual Receptionist role where you’ll feel valued, supported, and part of a friendly team?
• Join our patient-focused specialist practice at Coastal Orthodontics Tweed Heads, backed by Australasia’s largest dental network.

Why join our team at Coastal Orthodontics?

Located at 23 Beryl Street, Tweed Heads NSW, our practice is proud to care for patients across the Tweed and Gold Coast region. Living and working here means being part of a relaxed coastal community with easy access to stunning beaches, rivers, and outdoor activities. Whether it’s surfing, walking along the coastline, enjoying local dining, or simply soaking up the sunshine, Tweed Heads offers a fantastic lifestyle.

Within this community, our practice is trusted to deliver high-quality orthodontic care with a personal touch. We foster a supportive and welcoming environment where both patients and team members feel respected and appreciated.

This is a great opportunity for someone seeking a casual role with flexibility, variety in day-to-day tasks, and the satisfaction of helping patients have a positive experience.

What sets us apart

• Casual position with flexibility – Enjoy hours that fit around your lifestyle while gaining experience in a specialist dental practice.
• Supportive and welcoming team – Work alongside a collaborative team that values your contributions.
• Opportunities to learn and grow – Access training, mentoring, and development through our wider dental network.
• Specialist environment – Be part of an orthodontic practice that transforms smiles and makes a real difference for patients.
• Fantastic location – Work in the heart of Tweed Heads, with the best of coastal living right on your doorstep.

Job Description

• Warmly welcome patients and create a positive first impression.
• Coordinate appointment bookings and manage the clinic's schedule.
• Answer phone calls and assist patients with inquiries or requests.
• Keep the reception area clean, tidy, and presentable.
• Provide administrative support to the dental team as needed.

Qualifications

• Previous experience in a dental or medical reception role is advantageous
• Strong communication and customer service skills.
• Confidence using computer systems; familiarity with dental software (e.g., EXACT or D4W) is a plus.
• Ability to multitask and work in a fast-paced environment.
• A friendly, professional manner and a genuine interest in patient care.

Additional Information

Ready to work in a practice where people remember your name and your employer invests in your future? Join the team at Coastal Orthodontics and enjoy a career that’s both meaningful and rewarding. Let’s care for our community, together. Apply today!

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat, no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you!