Data Integrity Operation Analyst, Health Information Management

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Reporting to the EMPI Operations Manager, the Data Integrity Specialist is responsible for ensuring the integrity and accuracy of patient records within the EMPI at Mass General Brigham (MGB). This position requires a high level of analytical skills and investigative abilities to maintain data integrity across MGB entities and affiliates.
The ideal candidate for this role possesses strong analytical skills, can work independently and in a group setting, and excels in a fast-paced environment. They play a vital part in maintaining patient identity and data integrity by using their skills and tools to resolve identity discrepancies to support patient care delivery, data exchange, analytics, and critical business processes throughout the MGB network.

• Analyze and resolve complex data discrepancies presented in various work queues (i.e., potential duplicates, patient overlays, data conversion, and data integration models) utilizing various identity applications
• Determine root cause of data integrity issue, develop appropriate and comprehensive correction plan, and participate in the correction process collaborating with others as necessary.
• Observe and report operational trends or issues, communicate relevant findings to management and team members. Actively contributes to process improvement plan or initiative.
• Provide education to end users on established MGB policies and procedures regarding data integrity and patient identity to support standardization throughout the organization
• Deliver excellent customer service to patients and advocates patient rights to confidentiality through interaction with MGB entities, affiliates, community practices, and the public.
• Maintain comprehensive knowledge of departmental policies, procedures, and all job-related applications.
• Shows ability to work independently as well as cooperatively with others, contributing to a cohesive team environment
• Participates in on-call support rotation, providing 24/7 availability to address and resolve any urgent system issues or concerns that may arise. This involves promptly responding to calls, diagnosing problems, and implementing effective solutions to remediate the issue.
• Uses the MGB values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
• Performs other duties as assigned and Complies with all policies and standards

Qualifications

Education

• Associate's Degree Health Information Management required
• or Bachelor's Degree in a Related Field of Study preferred

Experience

• Health information management, data analysis or healthcare information technology experience 2-3 years required
• Epic software knowledge preferred

Additional Job Details (if applicable)

• •    M-F Eastern Business between the hours of 7AM - 5PM EST required
• •    Remote role: a quiet, secure, stable, compliant work station required

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$25.00 - $35.77/Hourly

Grade

5At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Eeo Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.