Hospitality All-Rounder Couple

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Nestled along the stunning Tasman Peninsula, NRMA Port Arthur Holiday Park offers a perfect blend of relaxation and adventure for families and nature lovers alike. The park features a variety of accommodation options, from comfortable cabins to spacious campsites and glamping safari style tents! Guests can enjoy modern amenities including a well-equipped camp kitchen and woodfired pizza oven. Kids can have fun at the playground and bicycle pump track. With easy access to the historic Port Arthur site, pristine beaches, and scenic walking trails, this holiday park serves as an ideal base for exploring the rich heritage and natural beauty of the area.

Job Description

We are seeking experienced and enthusiastic Hospitality All-Rounders to join our team on a casual basis offering approximately 25-30 hours per week. You will be required to work in Front Office, Housekeeping and Grounds, however, may be rostered more in the area of your skillset. 

• We're looking for people who can commit for a minimum of 6 months and open to longer-term employment.
• Staff accommodation available 
• Please note: Port Arthur Holiday Park is not in an eligible location to be counted towards WHM visa days.

If you're looking for a new career adventure with your partner, let us know in your application as we have multiple roles available!

What You’Ll Do:

You will provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services and reservations, housekeeping or grounds. You may be involved and rostered to perform hands on engagement in all aspects of day to day operations as follows:

• Front Office – A friendly face to welcome guests, reservations and bookings, communicating guest needs to other departments.
• Housekeeping - Cleaning/servicing rooms and public areas, maintaining clean and orderly storerooms/areas and par stock levels of linen, cleaning equipment and products for the rooms.
• Grounds – Maintaining cleanliness of the Park grounds, gardening projects, basic repairs and painting.

What You’Ll Bring:

• Front Office experience with sound knowledge of NewBook, RoomMaster, Opera or a similar booking system
• Previous housekeeping and grounds or maintenance experience
• Certificate II in Hospitality (Operations) or equivalent experience
• Problem solving skills including the ability to apply mathematical skills in a workplace context
• Flexibility to work across other areas of the business if required
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• A vibrant attitude with the ability to work effectively as part of a busy team
• Good time management and an eye for detail
• An enthusiastic passion and pride in your work
• English speaking/communication skills so you can understand and follow directions
• A current drivers licence and car are essential living in a remote location

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know You Belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.