Aboriginal Operations Manager

Aboriginal Operations Manager – Clerk Grade 9/10
Balund-a Program
Tabulam

• Location- Balund-a, Tabulam
• Employment Type- Fulltime Temporary until November 2028
• Salary- $129,464pa - $142,665 + Superannuation + Leave Loading

About Us

Corrective Services NSW runs the state’s correctional centres, supervises offenders in the community, and delivers programs to reduce reoffending, support reintegration and build safer communities.

The Balund-a Program sits within the works and education stream under reintegration. It is an innovative residential diversionary program for male offenders over 18 years of age.

Located near Tabulam on Wahlabul country, within the Bundjalung Nation. The program's aim is to reduce re-offending and enhance living and employment skills within a cultural and supportive community environment. The Aboriginal name, Bugilmah Burube Wullinje Balund-a translates as "Be good now you have a second chance down by the river".

About The Role

We are currently seeking an experienced Aboriginal Operations Manager that is a logical and strategic thinker with extensive people and operational management experience. The Operations Manager will be responsible for oversight of the purposeful day operations, particularly the effective management of the residents within the Balund-a Program. As part of this role the Operations Manager will develop and oversee the staff of the centre and ensure compliance with divisional objectives and legislative requirements.

This role is dedicated to improving outcomes of Aboriginal and Torres Strait Islander peoples.

What You’Ll Do

The duties and responsibilities of the Operations Manager will include, but not be limited to:

• Implementing, reviewing and participating in the development of policies, procedures and standards for the Balund-a Program in accordance with the Division’s strategic priorities.
• Establishing and maintaining facility systems regarding the monitoring of workload allocations and workload outputs.
• Identifying and assisting in addressing any issue impacting on service deliveries.
• Identifying staff development needs and providing training as required.
• Maintain regular contact with the Balund-a manager on the full range of operational and administrative matters.
• Implementing processes to monitor and evaluate the quality of services and programs to ensure high quality delivery according to resident needs.
• Providing operational oversight on cultural matters and continually drive and maintain the cultural ethos to the operations of Balund-a that supports cultural connection for the residents participating in the program.

Experience Required:

• Must demonstrate cultural capability which includes lived experience, knowledge and understanding of contemporary social issues affecting Aboriginal and Torres Strait Islander people including skills in identifying and/or responding to the diverse needs of Aboriginal people
• Robust hands-on approach with a high level of Operations Management experience
• Leading a multidisciplinary team and maintaining operational oversight.
• Be able to implement, review and participate in the development of policies, procedures and standards in accordance with the Division’s strategic priorities.

What we’re looking for

• Aboriginality confirmed (further information below)
• Current Driver Licence and preparedness to drive a vehicle for the purpose of the role
• Driver Licence LR - light rigid or willingness to undertake training within 6 months of employment
• Current first aid certificate or willingness to undertake training within 6 months of employment

Download the role description.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply you do not need to meet every desired requirement for us to want to talk to you.

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages).

As an Identified role, this role is open only to Aboriginal and/or Torres Strait Islander persons, Australia’s First Nations people.

Where a position is identified, an applicant’s race is a genuine occupational qualification and authorised by Section 14(d) of the Anti-Discrimination Act 1977.

There are two alternatives to confirming your Aboriginality, one of which must be uploaded to be considered for the role as follows. Either will be accepted:

Confirmation of Aboriginality form

Or

Written confirmation from 2-3 Aboriginal organisations within the community in which you live/work, which addresses the three criteria listed below:

• is of Aboriginal and/or Torres Strait Islander descent, and
• identifies as an Aboriginal and/or Torres Strait Islander person, and
• is accepted as a such by the Aboriginal and/or Torres Strait Islander community.

Applications close Sunday 19th October 2025.

Got A Question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Lisa O’Brien via lisa.obrien@correctiveservices.nsw.gov.au.   

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please contact Mozhda Neamat via Mozhda.neamat@dcj.nsw.gov.au.  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience, and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers, and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website (for all roles except Aboriginal Identified)

Thank you for your interest in this role. We look forward to receiving your application.

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