Administrative Coordinator

Description

About Primuslabs

With over 30 years advancing food safety, PrimusLabs is a trusted partner in the fresh produce industry. We provide microbiological testing, pesticide residue analysis, and analytics that help clients meet regulatory compliance and global buyer requirements. Our ISO-accredited labs use state-of-the-art technology and degreed technical staff to deliver accurate, actionable results quickly and reliably.

Outstanding Benefits: Medical, Dental, Vision, Accident, Life, and Long-Term Disability coverage, along with retirement benefit 401K (with employer match), vacation, and sick leave.

• Position: Administrative Dispatch Coordinator Schedule: Tue-Fri 10am – 6:30pm and Saturday 8am – 4:30pm
• Location: Lakeland, FL Hourly Wage: $16.00 – $18.00 Depending on experience
• Why You’ll Love Working Here

Join a collaborative, professional team where your contributions truly matter. You’ll have opportunities to grow, develop new skills, and work alongside passionate colleagues committed to excellence. At PrimusLabs, we value teamwork, and a positive culture, ensuring every team member feels recognized and empowered to succeed.

Role Overview

As an Administrative Dispatch Coordinator, you’ll be at the heart of our laboratory operations, delivering exceptional customer service and supporting smooth workflows. You’ll handle administrative tasks including scheduling, dispatching service providers, data entry, sample receiving and processing, and fielding calls. Occasional product pickups may be required (clean DMV report needed).

Key Responsibilities:

Provide support to clients by ensuring seamless transition of samples from the client to the lab

Schedule, coordinate, and dispatch service providers efficiently

Receive samples, and process and review corresponding paperwork from various locations

Maintain and update the monthly Micro Schedule

Answer Phone Calls

Track, collect, and ship customer supplies as needed

Support other departments with administrative and operational tasks

Perform all other tasks as assigned by management

Requirements

Education: Bachelor's Degree

Qualifications:

Professional Customer Service

• Data entry accuracy and multitasking skills
• Excellent verbal, written, and telephone communication skills
• Proficient with computers & Microsoft Office
• Strong organizational and time management abilities
• Self-motivated, quick learner, and proactive
• Touch typist 40 WPM or higher
• Preferred: Bilingual (English/Spanish) and clean DMV report
• Flexible Schedule including weekends, holidays, and occasional overtime; with ability to travel as needed.