U.S. Private Bank - Client Service - Control Solutions Associate

If you are a collaborative team member and a solutions and control oriented individual, J.P. Morgan is the place for you! 

Drive risk excellence as a Private Bank Client Service Control Solutions Associate—lead the charge in building robust controls, detecting issues in real time, and shaping a proactive risk management culture.

As a Client Service Control Solutions Associate within the U.S. Private Bank at JP Morgan, you will lead, build, and maintain a strong control framework supporting a continuous and integrated approach to risk assessment. You will ensure the team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.

Job Responsibilities

• Create an initiative-taking risk and control culture leveraging proven evaluation strategies and sound change management protocols
• Support end-to-end execution of the Risk & Control environment, issue and error resolution, reduction of financial loss, audit and regulatory exposure, and reputational risk
• Engage with Control Management partners, colleagues across the firm, service, business, operations management, legal, compliance, risk, audit, regulators, technology, and control functions
• Build and advance program-related data (e.g., KRI/KPI) and performance metrics to support business processes, programs, and strategies
• Identify technology solutions in partnership with Product and Process owners
• Manage ongoing Change Management requests from Service and Business partners for risk evaluation, approval, and updates to processes and procedures

Required qualifications, capabilities, and skills

• Bachelor’s degree required
• 3+ years of experience in financial services
• Strong expertise in control and risk management, with a passion for process design, innovation, and technology
• Skilled at gathering business requirements and collaborating with diverse teams
• Flexible, highly organized, and able to thrive in fast-paced environments
• Proficient at visualizing and communicating complex, data-driven insights
• Experienced in process mapping, analysis, and identifying business opportunities from data; advanced Microsoft Office skills

Preferred qualifications, capabilities, and skills

• Experience utilizing and implementing AI/machine learning solutions a plus
• Change Mobilization toolset proficiency a plus (Alteryx, Tableau, Python, Databricks, SQL)
• Experience in controls, audit, risk management, or compliance

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans