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System and Building Access Associate

ACT Advanced Call Center Technologies.com

Office

Bristol, TN, US

Full Time

Responsibilities Include:

• Create windows accounts in Active Directory
• Create CMS agent ids in an Avaya telecom system
• Maintain a master roster of ids created for client project (internal and external ids) with Excel
• Grant building access in multiple types of security badge servers
• Process work order for termination of employees
• Process work orders for additional access request
• Create exchange accounts when needed
• Create accounts within Encore call recording system

Skills and Knowledge Desired:

Desired Qualifications:
• Footprint work order system experience
• Prior Active Directory experience
• Prior experience of Office applications (Word, Excel, etc)
• Microsoft Exchange
• Demonstrate multi-tasking skills
• Excellent written and communication skills; able to effectively communicate with individuals at all levels
• Experience with Windows Office applications, Active Directory and Exchange/Outlook, etc.
• Strong communication and organizational skills
• Associate’s or Bachelor’s degree in Computer Science or MIS related field preferred
A+ Certification preferred

System and Building Access Associate

Office

Bristol, TN, US

Full Time

September 19, 2025

company logo

ACT Advanced Call Center Technologies