Process Control SME

Payroll Process Control Manager

Permanent

• Grade 5 £42,839 to £51,356
• Consultation grade - subject to formal evaluation under the Pay Equity Review
• Working 36.5 hours per week

Step into a pivotal leadership role at the heart of Birmingham City Council’s Payroll and Pensions Services. We’re seeking a dynamic and experienced professional to oversee the technical and operational delivery of payroll and pensions, ensuring accuracy, timeliness, and compliance across all functions. You’ll be the driving force behind our Oracle-based systems, managing everything from gross-to-net calculations and BACS processing to payslips, financial reporting, and statutory submissions. This is your chance to make a real impact in a high-profile, fast-paced environment that touches the lives of thousands of employees.

As the operational lead, you’ll manage relationships with key internal and external stakeholders including DTS, V1, HR Operations, and HMRC. You’ll ensure seamless service delivery and compliance with statutory regulations and Council financial procedures. Your leadership will guide a team of Process Control Officers, championing change management, data reporting, and continuous service improvement. You’ll also play a key role in service redesign initiatives, helping shape more efficient ways of working across the Council.

We’re looking for someone with a proven track record in managing large-scale payroll and pensions operations within complex organisations. You’ll bring deep knowledge of relevant legislation, advanced numerical and analytical skills, and the ability to interpret and communicate complex financial data. Your strategic mindset will be matched by your ability to lead teams, manage performance, and build strong collaborative relationships across departments and agencies.

This is more than a management role—it’s an opportunity to influence policy, contribute to corporate initiatives, and represent Payroll and Pensions Services at senior decision-making forums. If you thrive in high-pressure environments, embrace change with a “can do” attitude, and are ready to lead with purpose and precision, we want to hear from you.

Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. 

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered.

For any informal enquires please contact: Resourcing@birmingham.gov.uk  

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and Person Specification

We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).