Product Manager I - Benefits / Claims Pricing - Customer Acquisition and Administration Portfolio

The Product Manager I is responsible for the detailed facilitation and technology delivery of specific business outcomes. In addition, this position manages day-to-day requirements, programs, and special features while working cross functionally, and collaboratively with go-to-market, operations, and technology counterparts.

Deeply understands customers, technology, and competition, and synthesize into the operational product roadmaps driving business outcomes through technology enablement and innovation.

Works closely with technology, and business stakeholders to craft simple, elegant, impactful experiences

Integrates user research studies, analytics, and market analysis into product requirements

Participates in standups, retrospectives, design reviews, user research, and demos

Drives the overall vision and success across technology delivery teams, including both agile scrum teams and existing systems support teams.

Organizes Sprint Planning & Grooming ceremonies at the team level

Determines if iteration outcome is acceptable from functional/non-functional aspects

Coordinates with the team to ensure a efficient & productive daily stand-up takes place (can designate a facilitator) Provides input into product backlog prioritization

Prepares solid product definition and ensures all required artifacts are developed. Analyzes metrics that inform the success of products

Creates stories/tasks and assigns to the scrum team. Additionally, flags dependencies & risks for the stories/features

• 3+ years of relevant IT product management experience; people mgmt. experience preferred.
• Bachelor's degree or additional experience in lieu of degree.
• Knowledge of Agile software development framework, architecture concepts, and terminology.
• Experience and/or accreditation in Scaled Agile a plus.
• Ability to effectively and actively communicate with both business and technical stakeholders.
• Strong deductive reasoning and attention to detail.
• Strong sense of customer service to consistently and effectively addresses customer needs.
• Strong sense of customer service to consistently and effectively addresses customer needs.
• High comfort level interacting with colleagues and with various levels of client organizations.
• Ability to multi-task and work on multiple projects in a fast-paced & dynamic environment under tight timelines, while adaptive to change.
• Ability to deal with highly sensitive and confidential information and adhere to data security and confidentiality protocols and procedures.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental’s assessment of the candidate’s knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. 
Pay Grade 21. $80,500 - $174,300

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive base and incentive pay 
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations  This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.   Important Work Authorization Information  Please note, Delta Dental will not sponsor applicants for work visas for this position.
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