Receptionist | ZR_27679_JOB

This is a remote position.

Schedule:

• Monday to Friday 9am to 7pm EST and Saturday 9am to 2pm EST

Client timezone: EST

Responsibilities:

• Answer and manage incoming phone calls from salon clients
• Schedule appointments and manage booking system
• Explain salon memberships and promotional offers to clients
• Follow up with clients regarding membership payment schedules
• Contact clients who are behind on membership payments
• Respond to client emails promptly and professionally
• Respond to messages across various communication channels

Requirements

• Must have personal phone available for call forwarding system
• Strong communication and customer service skills
• Experience with scheduling systems preferred
• Ability to explain membership programs and promotions clearly
• Comfortable with payment follow-up and client retention activities
• Professional phone manner and email communication skills

• With HMO Coverage for eligible locations
• Permanent work from home
• Immediate hiring
• Steady freelance job