Business Systems Analyst / Information Systems / Full Time

Summary of Performance Expectations:
A Business Systems Analyst is responsible for maintaining, upgrading, and implementing technological systems in the organization. They will provide troubleshooting for technical issues and create documentation and training guidelines as needed. The analyst ensures and provides the following:

• Acquires and maintains expertise in assigned software.
• Works with superusers and end users during application acquisition, installation, implementation, and upgrades to optimize use of functionality.
• Assists with process and workflow changes so that measurable benefits are realized.
• Reviews, analyzes, and evaluates business systems and user needs.
• Documents requirements, defines scope and objectives to parallel overall business strategies.
• Assists with audits.
• Acquires and maintains expertise with tools used to enhance use of application software such as report writers, spreadsheets, scripting tools, database tools or flowsheet tools.
• Provides system access duties to maintain a secure environment.
• May provide project management duties as needed

Education & Credentials:

Required
Associate degree in Management of Information Systems, or related field or High School diploma/equivalent and experience in healthcare computer software applications. 
Preferred
Bachelor’s degree in Management of Information Systems or related field. Strong information systems knowledge (application user experience, analyst, or project implementation roles desired).  
Work Experience:

Required
Three years previous health care experience in information systems with hospital IS applications.  May consider a bachelor’s degree with a successful internship and healthcare experience with the aptitude for troubleshooting and providing solutions.  Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the job within three months of employment date.
Preferred
Experience with Meditech systems, report writers, and data base applications either directly or through supervision. Experience with process management.  About Catawba Valley Medical Center
COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY
As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.
Our mission: Exceptional Healthcare. Every Person. Every Time.

At A Glance:

• North Carolina’s first and only 5-time Magnet recipient for nursing excellence
• Region’s only level III Neonatal Intensive Care Unit (NICU)
• Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
• American College of Surgeons Accredited Comprehensive Community Cancer Center

HIGH LEVEL OF TECHNICAL CARE FROM MEDICAL EXPERTS
Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.
One of our goals at Catawba Valley Medica Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.