Non-Certified Medical Assistant -Wilmington, OH

We’re excited to welcome TriHealth Clinton Regional Hospital to our system—marking a new chapter in our shared mission to deliver exceptional care and strengthen our regional network.

Location:  Clinton Regional Hospital, Wilmington, OH

Work Hours:

• Full Time, 80 hours biweekly
• Day shift

Job Overview:

Responsible for performing a wide variety of clinical and front desk medical assistant duties in a fast-paced office setting

Job Requirements:

Education:

• High school diploma or equivalent.

Experience:

• 2 years of experience as a Medical Assistant (MA), non-certified in a physician’s office or hospital setting preferred.
• Knowledge of specific physician specialty preferred.
• Must demonstrate exceptional communication, telephone etiquette, customer service, and organizational abilities.
• Proficiency in managing a fast-paced environment and multitasking is essential.
• Basic computer skills required.
• Medical terminology, anatomy, lab, instrument sterility, sterile technique, phlebotomy, and clinical skills required.

Job Responsibilities:

• Greets and accompanies patients to exam rooms; prepares patients for examinations and other procedures.
• Takes vital signs, height, weight, and pertinent information and notes information in the patient’s chart for review

and interpretation by the physician.

• Collaborates with staff and physicians to ensure seamless patient flow.
• Documents all care, procedures, and observations in accordance with policies and procedures.
• Updates patient charts in system; checks charts prior to physician visit to see if all lab values, tests, and x-rays are

Available.

• Answers patients telephone calls and questions daily; provides physician with call-back list.
• Gives injections/vaccinations upon order and under the direction of the physician.
• Obtains previous medical records using appropriate forms and system. During patient transfers, sends appropriate

records for consultation and/or procedures.

• Provides physician with assistance during special procedures and/or patient training.
• Calls patient prescriptions to the pharmacies at physician’s direction.
• Obtains prior authorization from insurance companies for medications, imaging, and/or procedures.
• Notifies patients regarding test results within 24 – 48 hours of reviewing results with physician.
• Performs waivered lab testing for routine procedures.
• Obtains and prepares cultures, blood, and urine specimens for delivery to reference laboratory for processing as

Required.

• Must demonstrate knowledge of cleaning, sterilization, and maintenance of instruments. Has equipment inspected 

by authorized personnel as required.

• Assists with removal of sutures.
• Maintains logs in office, medication administration, refrigerator, Quality Control (QC), etc.
• Maintains cleanliness of exam rooms and lab area.
• Orders and stocks supplies for exam rooms and lab.
• Keeps current on continuing education and hospital policies and procedures.
• Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA).
• Must have the knowledge to operate the following: blood pressure cuff, stethoscope, HemaCue, electrocardiogram

(EKG), AccuCheck, syringes, scales, vision chart, thermometer, Oxygen (O2) therapy, computer, copy machine, 

telephone, fax machine, electronic biller/scheduler, and other office equipment.

• Floats to other physician’s offices as the need arises.
• Cross trained for front desk duties.
• Schedules patients for tests and/or appointments with specialists and completes appropriate referral forms upon

request of the physicians.

• Provides patient education as requested by physician.
• Initiates Advance Beneficiary Notice of Noncoverage (ABN) forms when needed.

Working Conditions:

• Bending - Frequently
• Climbing - Rarely
• Concentrating - Frequently
• Continuous Learning - Frequently
• Hearing: Conversation - Frequently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Frequently
• Kneeling - Occasionally
• Lifting <10 Lbs. - Frequently
• Lifting 50+ Lbs. - Frequently
• Lifting <50 Lbs. - Occasionally
• Pulling - Occasionally
• Pushing - Occasionally
• Reaching - Occasionally
• Reading - Consistently
• Sitting - Occasionally
• Standing - Frequently
• Stooping - Occasionally
• Talking - Frequently
• Thinking/Reasoning - Frequently
• Use of Hands - Frequently
• Color Vision - Frequently
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

• Serve: ALWAYS...
• • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• • Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS...
• • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• • Offer patients and guests priority when waiting (lines, elevators)
• • Work on improving quality, safety, and service
• Respect: ALWAYS...
• • Respect cultural and spiritual differences and honor individual preferences.
• • Respect everyone's opinion and contribution, regardless of title/role.
• • Speak positively about my team members and other departments in front of patients and guests.
• Value: ALWAYS...
• • Value the time of others by striving to be on time, prepared and actively participating.
• • Pick up trash, ensuring the physical environment is clean and safe.
• • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
• Engage: ALWAYS...
• • Acknowledge wins and frequently thank team members and others for contributions.
• • Show courtesy and compassion with customers, team members and the community

Job Keywords:

Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Medical Assistant, Doctor's Assistant, Health Assistant, Ophthalmic Assistant, Ophthalmological Assistant, Optometric Assistant, Outpatient Surgery Assistant, Registered Medical Assistant (RMA), STNA, PCA, Nursing Student, Nurse Assistant, Phlebotomist