Patient Care Tech II

We’re excited to welcome TriHealth Clinton Regional Hospital to our system—marking a new chapter in our shared mission to deliver exceptional care and strengthen our regional network.

Full Time, Day shift

Job Overview:

Under the direction of the nursing staff, the Patient Care Technician performs basic care to an assigned group of patients in accordance with hospital policies, procedures, and standards of care.

Job Requirements:

Education:

High school diploma or equivalent required. 

Certified AAMA Medical Assistant, CNA/STNA certification, patient care certificate or comparable health care certificate or completion of one semester of a nursing program. Computer systems and oral and written communication skills. 

One-year recent health care experience required.

Job Responsibilities:

Utilizes AIDET and a team approach to all care provided, including bedside report and white board updates. Provides basic care to assigned patients as directed, delegated and supervised by the licensed nurse (LPN/RN). 

Care included, but not limited to:

Assisting the patient with daily personal care; bed bath, oral care, shower, etc.

Answering patient call lights in a prompt and efficient manner (<3 minutes for a regular light and <1 minute for a bathroom light). Assist in providing purposeful hourly rounding on dayshift and every two hours on nightshift.

Distributing patient food trays and assisting patients with meals, as directed.

Documenting patient intake and output and data collection for the nurse.

Taking patient and documenting vital signs; T, P, R, B/P and LOC.

Checking and recording patient height and weight on admission and daily when ordered.

Performing Point of Care Testing (Accu-Checks) and maintain competency for POCT.

When directed assisting with coughing and deep breathing.

Disconnecting Adult peripheral IV’s and Saline Locks, under supervision.

Providing catheter and ostomy care.

Ambulating and transferring patients, with proper body mechanics and safety measures.

Applying SCD pumps, ice packs or heating pads when directed.

Pre-operative and post-operative care; surgical or procedural.

Turning and positioning patients.

Assist with administering enema, recording results.

Assists with admission and dismissal of patients.

Reports all abnormal findings and observations to the nurse.

Answers the phone in a professional courteous manner.

Works at the desk maintaining charts, patient census and answers question for visitors and patients.

Participates in Performance Improvement Initiatives, quality assurance and any other departmental research or studies as requested by the department manager or charge nurse.

Fosters positive internal and external customer relations.

May assist in training and orientation of new department employees.

Meets all mandatory education/competency as required by policy and position.

Performs all other related duties as required or requested by the nursing staff.

Working Conditions:

• Bending - Frequently
• Climbing - Occasionally
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting <10 Lbs - Consistently
• Lifting 50+ Lbs. - Frequently
• Lifting <50 Lbs. - Consistently
• Pulling - Consistently
• Pushing - Consistently
• Reaching - Consistently
• Reading - Consistently
• Sitting - Frequently
• Standing - Consistently
• Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Use of Hands - Freq
• Color Vision - Occasionally
• Visual Acuity: Far - Consistently
• Visual Acuity: Near - Consistently
• Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

• Serve: ALWAYS...
• • Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• • Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS...
• • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• • Offer patients and guests priority when waiting (lines, elevators)
• • Work on improving quality, safety, and service
• Respect: ALWAYS...
• • Respect cultural and spiritual differences and honor individual preferences.
• • Respect everyone's opinion and contribution, regardless of title/role.
• • Speak positively about my team members and other departments in front of patients and guests.
• Value: ALWAYS...
• • Value the time of others by striving to be on time, prepared and actively participating.
• • Pick up trash, ensuring the physical environment is clean and safe.
• • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
• Engage: ALWAYS...
• • Acknowledge wins and frequently thank team members and others for contributions.
• • Show courtesy and compassion with customers, team members and the community