Payroll Call Center Specialist

Compiles payroll data, entry of data, and reconciliation of errors, prepares payroll reporting data for the payroll analyst to maintain payroll records. 
  ESSENTIAL FUNCTIONS:  

• Researches required employee information using available resources.
• Handles and resolve employee payroll grievances.
• Ability to identify and escalate priority issues.
• Provides internal customer service by obtaining employee information and guiding towards a resolution.
• Must have the ability to multi-task.
• Ability to recognize when follow-up is required with internal customer.
• Contact business or private individuals by phone.
• Must have strong listening skills.
• May be asked to perform various other clerical tasks.
• Maintains client confidence and protects operations by keeping information confidential 

Qualifications:

Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

  EDUCATION: 

• High School Diploma required.

  EXPERIENCE: 

• Minimum two years of phone or customer service related experience. Payroll experience preferred.

ABILITIES:         

• Knowledge of computer software; MS Excel, Access, and Project, Infinium.
• Attention to detail and numerical skills.
• Excellent communication skills and attitude

 
  This list of essential functions, other duties, mental and physical demands, requirements and licenses is not meant to be exhaustive.  Management reserves the right to revise job descriptions and to require other tasks be performed when the circumstances of the job change. At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.