Account Coordinator - Exports (Contract)

Country USA City HOUSTON Workplace location HOUSTON-LOUISIANA STREET(USA) Employer company TotalEnergies Petrochemicals & Refining USA, Inc. Domain Logistics Type of contract Fixed term position Experience Minimum 3 years

Context & Environment

Working At Totalenergies

At TotalEnergies we are committed to balancing flexibility while fostering strong relationships among our team members. Our office-based employees work together from dynamic workspaces 3 days per week to build teamwork through collaboration while also having the flexibility to work from home 2 days per week. 

What We Provide

TotalEnergies values the partnership with our external recruitment providers.  As a contractor assigned to TotalEnergies you will be eligible for benefits through your agency employer such as PTO, paid holidays, and transportation allowance. 

TotalEnergies celebrates diversity and is committed to Equal Employment Opportunity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, protected veteran status, disability status or any other category protected under applicable federal, state or local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

TotalEnergies believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

About The Job:

TOTAL is seeking a detail-oriented and customer-focused Account Coordinator - Exports to support our dynamic Sales team in the Polymers division. This role is pivotal in ensuring seamless order processing, export documentation accuracy, and exceptional customer service across international markets.

Key Responsibilities:

• Balance customer needs with logistical and financial constraints.
• Maintain accurate customer files and follow up on importations.
• Provide timely feedback and maintain awareness of business goals.
• Attend team meetings and contribute to continuous improvement initiatives.

Activities

As an Account Coordinator - Exports, you will:

• Serve as the primary support for assigned Sales personnel, ensuring timely and accurate order fulfillment.
• Manage the full order lifecycle in SAP: from entry and availability checks to invoicing and documentation.
• Review and reconcile export documents, ensuring compliance with international regulations and SOX standards.
• Run and analyze reports to monitor shipment status and inventory levels.
• Coordinate new customer setups and maintain master data integrity.
• Act as a backup for fellow Account Coordinators, fostering a collaborative team environment.
• Communicate effectively with internal and external stakeholders to resolve issues and exceed customer expectations.
• Provide technical documentation and coordinate assistance for customers.
• Ensure compliance with foreign and domestic trade laws, advising management on potential impacts.

Candidate Profile

Education:

• Bachelor’s degree in Business, Supply Chain, or related field.
• Minimum 2 years of industry experience.
• Proficiency in SAP and Microsoft Office Suite.
• Strong knowledge of export and domestic trade regulations.
• Exceptional multitasking, analytical, and communication skills.
• A team-first mindset with a proactive approach to problem-solving.

Additional Information

TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.