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Branch Manager - Nanyuki

KCB Group.com

Office

Kenya

Full Time

Key Responsibilities:

Achieve profitability targets through revenue maximization and prudent cost management.

Grow and monitor branch’s liability and asset portfolios to achieve business targets. 

Grow the customer base, ensure retention of existing customers through high level of customer satisfaction and cross-selling.

Overall management of the branch through efficient utilization of resources. 

Delivery of excellent customer service through maintenance of high service standards.

Ensure compliance to Enterprise-Wide Risk Management Framework-i.e. adherence to SOPs, AML, CFT, KYC, Credit policy prudential guidelines and other banks policies & procedures to mitigate against losses, frauds, forgeries, and regulatory penalties. 

Motivate, coach, and develop a high performing team.

The Person

For the above position, the successful applicant should have the following: - 

  • A University Degree from a recognized university. 
  • At least 8 years’ experience in general banking 
  • At least 4 years' experience as a Branch Manager in a middle level Branch in banking.  
  • Experience in Sales dealing with High Networth Clients.
  • Experience in Credit Analysis and administration. 
  • Experience in Bank operations covering Cash Management, Clearing, Accounts and Administration. 
  • Demonstrated consistent high performance in role(s) held in the last three years 
  • A thorough knowledge of Retail Banking products and services, and extensive Banking Industry knowledge. 
  • Excellent high quality interpersonal, communication and negotiation skills with the ability to network and develop strong business relations 
  • A good understanding of risk, credit policies and procedures. 
  • Strong leadership skills with demonstrated competences in championing high performance management. 
  • Excellent planning, organization, problem solving and analytical skills.

Branch Manager - Nanyuki

Office

Kenya

Full Time

September 19, 2025

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KCB Group

KCBGroup