Digital Cloud & AI Solution Engineer – Azure Platform

Are you curious, passionate about infrastructure, and ready to solve complex challenges in the Artificial Intelligence (AI) era? Join us as a Digital Cloud & AI Solution Engineer – Azure Platform focused on the Cloud & AI platform for mid-market customers at Microsoft.

In this technical sales role, you’ll help customers design secure, scalable, and resilient cloud architectures that support their modernization goals. Using Cloud & AI’s Infrastructure as a service (IaaS) and Platform as a service (PaaS), you’ll guide organizations through migration, optimization, and innovation—translating technical capabilities into real business outcomes.

You’ll collaborate across teams to deliver impacting solutions that enhance agility, reduce costs, and unlock value through AI-powered infrastructure.

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Digital Cloud & AI Solution Engineer – Azure Platform, you’ll play a key role in helping mid-market customers modernize their infrastructure and unlock the full value of Microsoft’s cloud. You’ll work directly with technical and business stakeholders to design and implement secure, scalable, and resilient architectures that support AI workloads and business-critical applications.

You bring deep proficiency in migrating core workloads—including Windows, SQL Server, Linux, PostgreSQL, and Oracle—to Cloud & AI. Beyond migration, you lead customers through modernization using the 6R strategy, containerization reliable practices, and Cloud & AI-native services like AKS and Arc, while exploring how AI and intelligent agents can accelerate legacy transformation.

You also apply networking knowledge to design hybrid and cloud-native solutions, including virtual networks, VPNs, and secure routing architectures that meet enterprise performance and compliance needs. You complement this with trusted partner solutions like NetApp, VMware, RedHat, and SAP to ensure a secure, optimized, and scalable migration experience.

As you join the team, You will have the opportunity to grow your technical proficiency with access to a wide range of Microsoft learning resources—including support for earning industry-recognized certifications across Cloud & AI infrastructure, security, and AI.

With a solid understanding of Cloud & AI security services and compliance frameworks you will help customers meet regulatory requirements and build Cloud environments that are ready for the future.

This opportunity will allow you to:

• Accelerate your career growth by leading engagements that help customers modernize their infrastructure and adopt secure, scalable cloud solutions.
• Deepen your technical proficiency through hands-on architecture design, migration planning, and implementation of hybrid and cloud-native environments.
• Develop strategic influence by guiding customers through infrastructure modernization and shaping technical decisions that support AI and business-critical workloads.
• Strengthen your collaboration skills by working closely with engineering teams, partners, and customer stakeholders to deliver successful outcomes.
• Build future-ready capabilities through continuous learning, certifications, and exposure to Microsoft’s evolving infrastructure, security, and AI technologies.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Build Strategy

• Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across communities so they can be added and prioritized.
• Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage.
• Provides recommendations based on Microsoft capability to contribute to strategy development.
• Works with account teams to help shape customer win strategy and tailor unique Microsoft value messaging to audience.
• Shares insights from customer sessions with colleagues and escalates/resolves customer compete situations to influence compete strategies.

 Scale Customer Engagements

• Assists in customer engagements through adherence of standards and reliable practices (e.g., managed service provider [MSP], managed certified professional [MCP]) in pre-sales activities. Utilizes common sales and delivery methodology for the Microsoft sales organization to help engage customers in new opportunities. 
• Engages with and reaches out to customer technical and business decision makers pro-actively and independently.
• Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale.
• Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
• Engages other resources (e.g., product and engineering teams), and leverages programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) to inspire and validate customer technical requirements.
• Reactively supports maximizing the impact of customer engagements by executing on solutions to blockers. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
• Ensures customer needs are met by showcasing suitable Microsoft solutions anchored in insights and business value, and influences customer technical buy-in. Improves customer interactions through feedback and observation.

 Scale Through Partners

• Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities.
• Engages with and self-identify the top 5 to 10 go-to partners to work with for applicable territory with support from manager.
• Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities.

 Solution Design and Proof

• Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., pre-built demos, architectural design sessions [ADS], proof of concept [POC] sessions with partners) of solutions based on specific Microsoft products through early stage engagements.
• Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards independently.
• Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
• Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.

 Technical Leadership

• Ensures customer technical teams are aware of and leveraging available for-scale skilling programs. Supports group training or one-to-many events (e.g., workshops, Webinars) to present and train customers and colleagues on the capabilities and benefits of specific Microsoft solutions/products.
• Participates as a member in and contributes to local Microsoft tech community, attends community calls, sessions, hackathon, etc., and acts as a resource for their technology area.
• Shares reliable practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.
• Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and colleagues to expand knowledge of architecture. Provides input on their readiness plan.

• Other:

• Embody our Culture and Values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience
• 1+ years of experience with translating the business value of Azure as a technical platform.
• OR equivalent experience.

Additional or preferred qualifications

• 2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

Digital Solution Engineering IC3 - The typical base pay range for this role across the U.S. is USD $40.91 - $81.63 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $53.85 - $89.09 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications for the role until September 24th, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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