Partner Development Manager - Surface Platinum Partner

There has never been a more exciting time to join Microsoft and to be part of the transition of becoming a leader in selling devices and services. Microsoft Surface brings together the best of Microsoft and offers us a tremendous opportunity to scale our reach through the commercial reseller channel. Today’s resellers are investing in Cloud services, online marketplaces, Partner Lifecycle Management as well as offering services at scale that enable the productivity solutions that commercial customers demand.

As a Partner Development Manager - Surface Platinum Partner with CDW, you’ll be a key contributor within the Windows Sales Devices organization, helping bring the power of Surface and the Modern Workplace to our partner ecosystem. In this strategic business development role, you’ll manage and grow relationships with Surface partners, serving as a trusted advisor and being directly accountable for their performance and success. You’ll work closely with partners to co-develop comprehensive business plans that drive sales, accelerate deployment, and expand the reach of the full Surface portfolio. Your impact will be measured by revenue growth, quota attainment, and achievement of shared business goals. This is a unique opportunity to join a fast-paced, high-growth team where your contributions will shape the future of Surface in the channel. We’re looking for collaborative, growth-minded individuals from all backgrounds who are passionate about partnership, innovation, and inclusive impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more, and we’re dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

Responsibilities

Driving Revenue Growth:

• Responsible for achieving/exceeding all revenue attainment to quota and commitment-based accountabilities for the US.
• Evangelize partners’ solutions to the US sales teams, clearly articulating the partner’s value propositions to the Microsoft teams to foster proactive engagement with Field sellers.
•  Increase partner commitment to Microsoft through execution of integrated selling initiatives combining MS and partner resources to market, sell & deliver solutions.
• Review pipeline and drive opportunity velocity as appropriate.

Platinum Partner-Specific Responsibilities:

• Connecting with Customers/Building Sales Plans: Build connections with customers and sellers. Advocate for Surface, address partner needs, and uphold Microsoft’s image, delivering value with professionalism and purpose. Take initiative—be the trusted link that drives impact and elevates every interaction.
• Sales Plan: Translate account strategies into action. Leverage Microsoft and partner propensity models to identify targets and craft end-to-end sales plans that generate and convert opportunities, driving measurable impact. Lead with insight—turn strategy into sales.
• Creating and Managing Opportunities: Work with sellers to identify Surface high propensity targets and develop the best fitting message to engage them. Drive quote activity to create a robust pipeline. Manage all opportunities through the stages, ensuring they are nurtured and ready for closure.
• Pipeline Management: Proactively manage and drive a pipeline, ensuring readiness and alignment. Leverage available resources to maximize close rate.

Rhythm Of The Business:

• Build and execute a partner business plan focused on short- and long-term goals to impact Microsoft revenue.
• Disciplined Business Management: Responsible for contributing to monthly and WW Business Reviews that provides a consistent and predictable Rhythm of the Business (ROB).
• Drive Quarterly Business Review and other ROBs to track progress against goals and commitments; Collaborate for revenue and scorecard impact through evangelizing partner value to Microsoft stakeholders & customers.
• Ensure partner readiness by developing a plan to build partner marketing, sales, integration and support capabilities.

Business Development & Partner Satisfaction:

• Lead and drive Microsoft partner resources across sales, technical & marketing development to execute joint selling goals to drive capability & capacity in the market.
• Land business plans, delivering unique MS solutions to all US customers.
• Integrate partners with Microsoft field resources across the segments to jointly account plan and close new business together.
• Measure and manage Partner’s success against metrics to maximize win-win results and strategic partner investments.
• Ensure business relationship and understanding of partner’s needs identifying clear conditions, accountability, progress measurement and timelines.
• Establish high partner satisfaction by earning a "trusted advisor" status with senior executives down to the field rep level, driving positive outcome against influencing partner business strategy & planning.
• Winning the Partner and Its Sellers Minds and Hearts:

Empowering Partner Sellers Through Training, Support, and Collaboration

• Training: Conduct regular training sessions to ensure partner sellers are well-versed in Microsoft Surface products and solutions. Provide ongoing education on new features, updates, and competitive positioning.
• Sales Support: Offer comprehensive sales support by assisting partner sellers in developing strategies, delivering sales pitches, and addressing customer inquiries.
• Collaboration: Foster working relationships with partner sellers through regular communication and collaboration. Work closely with them to identify opportunities, address challenges, and drive joint success.
• Motivation: Inspire and motivate partner sellers by recognizing their achievements, providing constructive feedback, and encouraging a positive and proactive sales approach.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Marketing, Business Operations, Computer Science or a related field AND 1+ year(s) experience in partner management, sales, business development, or partner channel development in the technology industry or related experience OR equivalent experience.
• 3+ years of experience in partner management, business development, sales, or channel strategy—preferably in the technology or device ecosystem.

Additional or preferred qualifications

• Master's Degree in Business Administration, Business Science, or an advanced degree in Science, Technology, Engineering, and Mathematics (STEM) or a related field AND 5+ years experience in partner management, sales, business development, or partner channel development in the technology industry or related experience OR equivalent experience.
• Proven track record of driving revenue growth and achieving sales targets through partner engagement.
• Understanding of Microsoft Surface products, the Modern Workplace, and competitive positioning in the device market.
• Demonstrated ability to build and execute strategic business plans with partners.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate across diverse teams.
• Experience working in fast-paced, cross-functional environments with a focus on innovation and customer impact.
• Commitment to inclusive practices, fostering diverse perspectives, and building equitable partner relationships.

Partner Development Management IC3 - The typical base pay range for this role across the U.S. is USD $87,000 - $148,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,400 - $164,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.