Technical Program Manager II

Are you passionate about product ownership and being close to the customer? Do you thrive in a dynamic environment that values innovation, collaboration, and delivering high-impact solutions? Join the Surface Post Launch Engineering team and help shape the future of Microsoft devices by driving excellence in in-market product performance.

We are seeking a Technical Program Manager II who will serve as the face of our in-market Surface products, leading cross-functional efforts to deliver scalable, high-quality solutions that delight users and drive customer success.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Technical Program Manager II, you will:

• Lead and collaborate across engineering, product, and business teams to prioritize and deliver technical solutions in both software and hardware domains.
• Drive roadmap execution with minimal supervision, manage schedules, and support governance and release programs.
• Monitor product health using data from telemetry, customer support, and enterprise feedback to identify risks and drive data-informed decisions.
• Present program status and insights to engineering, business stakeholders, and senior leadership.
• Ensure consistent software release execution across Surface product lines.
• Coordinate with internal and external partners to deliver timely fixes that improve customer satisfaction and meet business goals.
• Translate in-market learnings into actionable insights for future product development and influence Day-0 customer sentiment.

Qualifications

Required Qualifications:

 

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• Experience with data analysis tools (e.g., Power BI, Kusto) to support data-driven decision-making.
• 2+ years of experience leading program management or engineering efforts, driving product definition, execution, and successful delivery across multiple release cycles
• 1+ year(s) of experience managing cross-functional and/or cross-team projects.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 5+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 4+ years of experience managing cross-functional projects through multiple product cycles.
• Experience reading and/or writing code (e.g., for documentation, demos, or technical validation).
• Proven success in improving product metrics (e.g., customer growth, usage, retention).
• Deep understanding of software (OS), driver/firmware dependencies, and hardware integration.
• Advanced proficiency with data tools (Power BI, Kusto) for product health monitoring and launch execution.

Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 26, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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