Catering and Event Coordinator, Word of Mouth Fine Catering

Job Type Full-time Description

At McGuire Moorman Lambert Hospitality, we strive to create the world's most memorable experiences, blending food, service, and design seamlessly under the leadership of Liz Lambert, Larry McGuire, and Tom Moorman. Our refined hospitality is achieved through storytelling, attention to detail, and exceptional dining and retail experiences. MML is continuously expanding, managing, and owning hotels, such as the Hotel Saint Vincent in New Orleans, with new projects in Texas, Colorado, and California currently under development. MML owns and operates all its properties and only takes on projects that align with our vision and values.

What we’re looking for:
Word of Mouth Fine Catering, a proud member of MML Hospitality, is seeking an energetic and detail-oriented Catering and Event Coordinator to support the planning, coordination, and execution of catering orders and events. This role bridges client communication, sales, logistics, and on-site operations, ensuring seamless experiences for every guest.

Why you’ll want to work for MML:

• Competitive Pay + Commissions 
• Professional Development and Advancement Opportunities
• MML Property Discounts (Hotel, Restaurant, Retail)
• Health Benefits – Medical, Dental, Vision, Disability, Life, and Pet Insurance
• Retirement Benefits
• Parental Leave
• Paid Time Off
• Collaborative and Supportive Team Environment
• Community Service Opportunities 

What You’Ll Do:

Client & Sales Coordination

• Manage client communications, including order-taking, event confirmations, and timely follow-ups for the Drop-Off/Pick-Up program. 
• Respond to inquiries with professionalism and clarity, consistently setting and exceeding client expectations. 
• Direct incoming leads to the appropriate sales team member. 
• Support quarterly sales goals by identifying and pursuing outbound sales opportunities (local businesses, universities, residential clients). 
• Collect post-event feedback to strengthen client relationships and drive continuous improvement. 

Event Planning & Administration

• Update and maintain Banquet Event Orders (BEOs), production workbooks, and kitchen worksheets with accuracy. 
• Post and distribute finalized BEOs and supporting documentation to culinary, service, and logistics teams. 
• Prepare menus, buffet cards, and event binders as needed. 
• Collect contracts, process payments, and maintain accurate records. 

Drop-Off Sales & Execution

• Oversee the daily operations and growth of the drop-off catering program, including order intake, scheduling, and execution. 
• Actively build client relationships and seek new business opportunities to expand this segment. 
• Ensure accuracy in orders, timeliness of deliveries, and overall guest satisfaction. 
• Partner with kitchen, distribution, and sales teams to streamline operations and uphold quality standards. 
• Track performance metrics (volume, repeat business, client feedback) to identify growth opportunities and areas for improvement. 

Full-Service Production Support

• Work in tandem with the Catering Sales Manager to support large-scale event production. 
• Assist with staffing, creating schedules, and coordinating team assignments. 
• Contribute to a positive workplace culture through collaboration, recognition, and constructive feedback. 
• Minimum of 2 years of experience in catering, event production, or hospitality operations (coordination and/or sales)
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• Excellent written and verbal communication skills, with a focus on professionalism and clarity
• Proficiency in event management or scheduling software (e.g., Total Party Planner, 7Shifts, Google Workspace, Excel/Sheets)
• Ability to problem-solve and perform under pressure in a fast-paced environment
• Availability to work evenings, weekends, and holidays as required
• Ability to stand, move, and lift up to 50 lbs
• Reliable transportation required 

Requirements

Physical Requirements:
This position requires regular standing, walking, reaching, and lifting up to 50 pounds. Employees may need to stoop, kneel, crouch, or climb. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made for individuals with disabilities.

Background Check:
If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information. By applying, you acknowledge and agree to this requirement as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors.