Coordinated Entry Assessor

Description

FLSA Status: Non Exempt 

• Pay Range: Low $23.76 per hour | High $26.14 per hour
• Schedule: Monday – Friday between the hours of 7:00 am to 5:00 pm.
• Travel Requirements: Off-site outreach work which will require lots of walking and out-of-the-office meetings

Job Summary: Serves a key role in the system-wide assessment of homeless persons to match them to the appropriate housing and income intervention. The Coordinated Entry Assessor will screen clients using a housing assessment workflow through the Homeless Management Information System (HMIS) and collaborating with system partners. As part of our collaborative efforts, the Coordinated Entry Assessor will also support assigned clients’ interest in increasing their housing options with necessary referrals working closely with other programs both internally and externally. 

Essential Duties / Responsibilities:

• Screens homeless persons for housing eligibility using the Coordinated Access Assessment tool. Active participant of City of Boston Case Conferencing Group attending weekly meetings representing SFH Coordinated Entry initiative.  
• Work in collaboration with city partners to find, connect and assess homeless persons from identified cohort. 
• Meets with participants in a variety of different settings such as SFH, virtually/electronically, other shelter or community sites throughout the city. 
• After completion of assessment, maintain ongoing contact and ensure up to date client contact information is in the HMIS. 
• Assist homeless persons in gathering all documents necessary to complete a housing program enrollment. 
• Once homeless persons are matched to a housing opportunity, the Coordinated Entry Assessor is responsible to locate the homeless person and facilitate connection with the assigned Housing Navigator. 
• Engages and educates cohorts to earned income opportunities and provides or connects them to other services within workforce development department including employment services, benefits coordination and MassHire referral.  
• When capacity allows; provides support in application process, viewing potential units, and bringing clients to the necessary referral site  
• Ensures all data is collected and entered accurately into HMIS. 
• Attends all Housing Assessor and HMIS training. 
• Provides feedback to SFH staff and the Coordinated Access Workgroup regarding Coordinated Access process, policies and procedures.  
• Adheres to agency code of conduct.
• Other duties as assigned. 

Requirements

Education & Experience:

• High School diploma or equivalent required.
• Higher education in human services, counseling, or related field, preferred.
• Experience working with homeless or other vulnerable populations required.
• Experience in a Social Services setting with working knowledge of coordinated care planning, case management services, career counseling preferred.
• Lived experience of homelessness and/or recovery a plus.

Required Skills & Abilities:

• Must have a valid driver's license and a clean driving record.
• Passion for ending homelessness.
• Strong communication and advocacy skills: both verbal and written.
• Ability to maintain a non-judgmental and positive attitude when working with individuals experiencing homelessness.
• Proven ability to engage and support vulnerable individuals as well as motivate and guide them towards planning for and fulfilling short and long-term goals.
• Basic understanding of and commitment to taking a person-centered, recovery-oriented, and trauma-informed approach.
• Proficiency with Microsoft Office Suite.

Preferred Skills & Abilities:

• Bilingual (Spanish) a plus.

SFH is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.