HVAC Service Selling Technician

Description

Are you a strong communicator with technical skills and a passion for helping customers? We’re looking for a Service Selling Technician who is equal parts HVAC expert and trusted advisor. This is a high-impact, high-earning role for someone who thrives on diagnosing system issues, educating homeowners, and driving equipment replacement opportunities—either by turning over qualified leads to our Hone Comfort Sales Advisors or by closing the sale directly.

You’ll play a critical role in maximizing value for both the customer and the company by recommending the right solution at the right time. If you’re motivated by commission, customer satisfaction, and real growth potential—this is the opportunity for you.

• Great Commission Potential!
• SIGNING Bonus!
• Paid Time Off!
• Benefits!

What You’Ll Be Doing

• Deliver expert HVAC service, troubleshooting, and repairs on residential systems.
• Educate customers on system conditions and guide them through repair or replacement decisions.
• Identify and generate qualified leads for full system replacements.
• Sell replacement systems directly when appropriate or turn over leads to our Home Comfort Advisors for close.
• Sell and perform large-ticket repairs when it’s the right solution for the customer.
• Utilize tools like Rilla and CRM systems to review call performance and continuously improve conversion rates.
• Provide 5-star customer service and build lasting relationships based on trust and professionalism.

Requirements

What We’re Looking For

Required Skills:

• Must be willing to work hands-on and conduct installations as needed.
• Strong technical knowledge of heating, ventilation, and air conditioning systems, including installation, repair, and maintenance.
• Excellent leadership and team management skills, with the ability to motivate and inspire a team of HVAC technicians.
• Exceptional problem-solving and troubleshooting abilities to diagnose complex HVAC issues and provide effective solutions.
• Excellent communication skills to effectively communicate with clients, contractors, and team members.
• Proficient in interpreting blueprints, technical manuals, and specifications related to HVAC systems.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Knowledge of HVAC software and tools for diagnostics and system analysis.
• Ability to work well under pressure and handle multiple projects simultaneously.
• Strong customer service skills to resolve client concerns and provide exceptional service.

Required Qualifications:

• Proven experience as an HVAC technician with at least 10-15 years of experience in commercial and residential HVAC systems.
• Previous experience in a Foreman and/or supervisory role, demonstrating the ability to manage and guide a team of HVAC technicians.
• Knowledge of local building codes, safety regulations, and industry standards.
• Proficient in using HVAC diagnostic tools and equipment.
• Ability to meet the scheduling requirements for residential and commercial projects.
• Ability to field technical questions after hours from technicians in the field.
• Strong physical stamina and ability to work in various weather conditions.
• Valid driver's license and a clean driving record pursuant to company policy
• Excellent problem-solving and critical thinking skills.
• Strong attention to detail and commitment to delivering high-quality work.

Why Join Us

The CastleWorks family is a growing network of home service companies providing water heater and plumbing services as well as, air conditioning, heating, and water purification services throughout California.

Our team of experienced technicians undergoes continual training and education, ensuring they are up-to-date on the latest technology and techniques to best serve our customers. We take pride in our customer service, always going above and beyond to make sure our clients are completely satisfied with their service. When you choose CastleWorks, you can trust that you are choosing a company that is committed to excellence, integrity, and customer satisfaction.

Our Family Of Businesses Includes:

• CastleWorks Water Heaters
• Moore Mechanical
• Tassio Temperature Control
• Thousand Oaks Plumbing

At Moore Mechanical you'll enjoy a competitive pay of $35-$45 per hour + commission opportunities and a SIGNING BONUS, a supportive team environment, and ongoing training to develop your skills. Experience the satisfaction of making a difference in customers' lives while advancing your career in a rewarding industry.

If you’re ready to take your HVAC career to the next level, apply today and join the Moore Mechanical/CastleWorks family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.