Outreach and Engagement Coordinator

Description

Description Of Position

The Outreach and Engagement Coordinator plays a dual role in advancing the visibility and enrollment success of the NNU Global Campus. Under the direction of the Director of Partnership and Strategic Development, this position combines digital engagement and community outreach to build strong relationships with prospective students and key stakeholders. The individual in this role will manage day-to-day social media activity while also serving as a personable ambassador for the school connecting with local organizations, engaging prospective learners, and representing the university at outreach events. This position is ideal for someone who is equal parts connector, coordinator, and content creator.

This is a full-time, non-exempt, 12-month staff position which reports to the Director of Partnership & Strategic Development.

Essential Functions

• Create content for social media and website to increase awareness and engagement
• Engage with social media platforms and respond to inquiries in a timely, professional manner
• Follow up on leads and inquiries from potential students
• Build and maintain strong relationships with community organizations and potential students
• Represent the university at local events, fairs, and meetings to expand community connections
• Collaborate with the marketing team to align messaging and contribute to outreach campaigns
• Track leads and communication to monitor student interest
• Identify trends and feedback to inform strategy and messaging
• Work collaboratively with internal teams
• Perform other duties as assigned

Requirements

Required Qualifications:

• Bachelor's degree in business, marketing, or a related field
• Experience with social media engagement for professional purposes
• Strong interpersonal and communication skills
• Ability to work collaboratively with diverse stakeholders

Preferred Qualifications:

• Experience in admissions, development, or related field.
• Master’s degree in a relevant field.
• Familiarity with trends in adult learner enrollment.