Localization Operations Strategist

Location: Europe or United States (remote) 

Department: Product Development 

Reports to: VP, Customer Success 

Who We Are

At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.

With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike. 

Your Next Role

As a Localization Operations Strategist, you’ll be a key architect in building the future of Acclaro’s next-generation Services Platform. You’ll combine strategy with hands-on execution to design and optimize the workflows that power localization, AI, creative, and community services at scale. In this cross-functional role, you’ll collaborate with Product, AI, Engineering, and Ops teams to bring efficiency, quality, and innovation into every layer of our delivery ecosystem. 

What You’Ll Do

• Architect and refine end-to-end localization workflows across AI, translation, creative, and community services 
• Partner with Product and AI teams to evaluate and integrate tools that increase scalability, quality, and cost-efficiency 
• Serve as the operations lead for new service launches within the platform, ensuring smooth rollout and process cohesion 
• Build bridges across internal teams and stakeholders, aligning objectives, roadmaps, and delivery timelines 
• Lead continuous improvement initiatives that enhance platform performance and client experience 
• Stay ahead of localization industry trends and emerging technologies to drive innovation into our service model 
• Define and document operational best practices to support scale, reliability, and measurable impact 
• Contribute to pricing, packaging, and strategic planning for platform services 
• Identify inefficiencies and opportunities for automation or strategic process transformation 
• Support change management and communication across teams as new workflows and tools are deployed 

THIS ROLE IS FOR YOU IF YOU 

• Have 8+ years of experience in localization, operations, or global content delivery, ideally in SaaS or tech environments 
• Hold a bachelor's Degree in a related field or equivalent professional or military experience. 
• Bring deep expertise in localization workflows, TMS/CAT tools, and content production pipelines 
• Thrive in highly collaborative environments and are skilled at cross-functional stakeholder alignment 
• Know how to build scalable, repeatable systems that balance quality with efficiency 
• Communicate clearly and confidently with both technical and non-technical audiences 
• Think strategically and execute pragmatically—you know when to build vs buy, when to pivot vs push through 

You’Ll Stand Out If You

• Have experience working with AI-driven localization or content platforms 
• Understand agile operations and iterative service design 
• Bring experience in pricing models or platform-based service monetization 
• Have worked in creative services or content production environments 
• Speak multiple languages or have experience working across diverse linguistic and cultural teams 

Why Join Acclaro?

• Global Team, Local Impact: Collaborate with colleagues around the world while making meaningful contributions locally. 
• People-First Culture: Work in a supportive, inclusive environment that values your voice and well-being. 
• Flexible Work Style: Enjoy remote work, flexible PTO, and a healthy work-life balance. 
• Career Growth: Access mentorship, development programs, and clear pathways for advancement. 
• Impactful Work: Help top-tier brands succeed globally while promoting cultural understanding and connection. 
• Competitive Compensation & Benefits: Market-leading pay, bonuses, and comprehensive medical and retirement plans. 
•  Recognition & Support: Be seen and celebrated through regular recognition programs and supportive leadership. 

Values We Live By

• Passion with a Purpose – We’re energized by our work and why it matters. 
• Go the Extra Mile – We strive for excellence and proactive value. 
• Honesty in Action – We act with integrity, openness, and respect. 
• Own It, Do It – We follow through, take accountability, and take pride in our outcomes. 

INCLUSION & EQUAL OPPORTUNITY - Acclaro is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made based on qualifications, merit, and business needs.