Freight Operations Executive

Purpose Of The Job

• Responsible for end to end control of all shipments coming into and out of Roadfreight depot in
• Trafford Park. Highly focused, administrative role so attention to detail is essential.

Job Description

Manifest daily export trailers and send related pre-advices
Update collection and delivery status in a timely manner
Responsible for web bookings
Monitor, chase and process all POD’s ensuring timely updating of internal system.
Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
All related administrative activities in the Roadfreight department.
Contact hauliers to provide quotations for special collections/deliveries
Monitor and deal with transport queries by liaising with other depots
Checking that collections are clear and populating the planning sheet
Responsible for creation and issuing of run sheets detailing all collections and deliveries
Working with Warehouse and Transport teams to ensure smooth and efficient movement of all
shipments
Customer Service - dealing with queries from customers, subcontractors and drivers and assist
in their enquiries via phone and email, ensuring satisfactory and timely resolution
Data entry with attention to detail
Transport planning for same day collections
Adding accruals
Creating movements for subcontractors

Job Requirements - Experience And Education

• Proficiency in Microsoft Excel, Word & Outlook
• Highly organised and a team player
• Deadline focused
• Flexible, adaptable and quick to learn
• Ability to work on own initiative
• Excellent communication skills
• Detail focused
• Must be able to work well under pressure
• Fluent English, both written and spoken is essential
• Possess a positive outlook, promoting constructive responses to the challenges of work

Knowledge of European groupage is advantageous

Leadership Behaviors

Building Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focus

Skills

Financial AcumenAdaptabilityCommunication SkillsTeamworkTime Management