Legal Tech & Operations Manager

Company Description

About Us

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.
Learn more about our products here: pro.doctoralia.es

Why Join Us?

• 📊 Real impact – We help doctors help patients. Your work truly makes a difference.
• 📈 At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.
• 💰 Pre-IPO & growing – We’re backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, raising a total of approx. €400m to date. Now, we’re focused on profitability and IPO preparation. It’s an exciting time to join us.
• ✨ Shape the future, sustain growth – Make a difference now *and* build for long-term success.

Job Description

You will be joining a small group of lawyers and risk & compliance professionals as part of Docplanner's Global Legal Team, supporting them in improving the way in which the Legal & Risk & Compliance function operates across the group. This role uniquely combines traditional legal operations with technical coordination responsibilities, also requiring close collaboration with our Legal Tech Team - a specialised group of engineers and product professionals delivering legal and privacy improvements directly within our product.

You may be exposed to a wide array of different topics, including the handling and management of data protection workflows, risk and governance projects, contracts, litigation proceedings, intellectual property protection strategies, labour processes, and regulatory requirements. This role offers a unique opportunity to bridge the gap between legal expertise and technical implementation, making a direct impact on how privacy and compliance are embedded within our product development lifecycle.

Reporting to the group's Chief Legal and Risk Officer and working closely with our Global Legal Operations Manager, your main tasks may include:

• work on the improvement of internal processes and procedures, to help the Global Legal, Risk & Compliance Team meet the needs of the Docplanner business functions in the most cost-effective and time-efficient way possible;
• take the lead on the adoption and/or maintenance of Docplanner's legal tech stack (including GenAI-powered tools) to boost the Global Legal, Risk & Compliance Team's efficiency, by scoping the relevant needs, identifying the best solutions or products, and designing and managing the implementation and roll-out process;
• project-manage cross-functional projects involving Legal, Risk & Compliance, Tech & Product, and Finance teams, managing technical timelines, coordinating stakeholder requirements, and ensuring legal compliance throughout development cycles;
• help the Global Legal, Risk & Compliance Team find efficient ways to identify risks and opportunities by horizon scanning, mapping, and researching upcoming changes in the regulatory/legal environment in which Docplanner operates;
• coordinate and manage complex data protection initiatives, such as: automating data deletion workflows, implementing automated anonymisation processes; supporting data encryption efforts; managing cookie consent management systems, including quarterly scanning processes, and banner configuration updates; and automating the processing of data subject access requests and the maintenance of our register of processing activities (among others);
• design, implement, and maintain legal- and privacy-focused KPIs and metrics dashboards, including for example: tracking contract requests; tracking anonymisation success rates, GDPR compliance metrics, and data retention analytics;
• support the implementation of regulatory compliance APIs, such as DSA (Digital Services Act) transparency reporting mechanisms, by coordinating technical requirements with tech teams and mapping legal obligations to technical specifications;
• execute and review SQL queries for data extraction, anonymisation verification, and compliance reporting, working across multiple database environments; and
• create and maintain technical documentation for legal processes, including data flow diagrams, privacy impact assessments, and technical specifications for legal compliance tools;

Qualifications

• full professional proficiency and ability to work in English, written and spoken (additional European languages a strong plus);
• experience in project management, product development, operations management or administration (experience in contract management or similar, legal & compliance-related operations a plus);
• technical background with coding / vibe-coding experience or strong technical aptitude, including familiarity with software development concepts, database management, and API integrations; software development background or formal training in computer science, information systems, or related technical fields a plus;
• proficiency in (or willingness to learn) SQL and usage of data analysis tools, with demonstrated ability to work with large datasets and extract meaningful insights for legal and compliance purposes;
• experience with project management tools such as Jira, and/or familiarity with data analytics platforms such as Superset, Tableau, or similar business intelligence tools, as well as with agile development methodologies and cross-functional team coordination;
• enthusiastic about making legal and compliance teams (or similar corporate functions) efficient operational machines;
• not afraid of "getting your hands dirty" in understanding the intricacies of tech solutions and tools in order to maximise their usefulness and the team's productivity. Ability to be proactive without constant supervision, coming up with ideas and ways to improve the status quo, and leading projects autonomously;
• quick decision making with good business judgement, detail-oriented and well-organised, and not afraid to hold others accountable (regardless of role and seniority) when the required processes and procedures are not followed;
• strong interpersonal and team-working skills.

Additional Information

What to Expect from Our Hiring Process 

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

1️⃣ Intro Chat – A first call with our Talent Acquisition Partner to explore mutual fit around relevant skills, value alignment, and motivation. 

2️⃣ Hiring Manager Interview – A deeper dive into your experience and aspirations with your future manager, who you’ll be reporting to in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too. 

3️⃣ 45' Assessment: a practical exercise involving technical problem-solving relevant to legal operations and legal tech

4️⃣ 60' team fit interview

Why You’ll Love It Here 

💙 Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.
• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
• ESOP (Employee Share Ownership Plan) after 6 months with us—because we believe in sharing our success!

📍 Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

🚀 Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

🌎 A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

• What We Believe In 
• At Docplanner, our values guide everything we do:
• 📊 Focus on results – we're here to make an impact.
• 🧠 Think like an owner – take responsibility, drive outcomes.
• ✂️ Keep it simple, keep it lean – smart solutions over complexity.
• 🔊 Be respectful and radically honest – openness builds trust.
• 📚 Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

_________________________________________________________________________

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.