People & Culture Coordinator

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

• Hospitality is a work of heart,​
• Join us and become a Heartist®.

Job Description

Scope:

The Talent & Culture Coordinator is responsible for handling attendance, payroll, compensation and benefits of employees, and other administrative duties at the Talent & Culture.

Responsibilities And Obligations:

• Processing new starter and leaver information
• Recording sickness, holidays and absences for the office team
• Maintaining personnel files
• Assisting with recruitment including the drafting of advertisements
• Issuing letters
• Dealing with Payroll queries and enquires
• Producing weekly and monthly departmental reports
• Organizing departmental meetings including bookings and refreshments
• Administrative support to the T&C team
• Collating all necessary statutory documents for files
• Handling offer letters with candidates
• Establishes and maintains effective employee relations
• Conducts Induction / Orientation program for all newly joined employees, as per the hotel standards
• Maintains an up to date computerized database of all employees
• Preparing and following the payroll authorizations with Finance
• Compensation & Benefits: creating policies, conducting surveys etc
• In charge of the daily, weekly and monthly attendance of all employees
• Ensures that all official reports are sent on time
• Handling all casual requests and attendance
• Handling change of statuses
• Handling final settlements and clearances
• Calculating and handling all leaves, sick leaves, PH etc…
• Any other duties assigned by the People & Culture Manager
• To promote efficiency, confidence, courtesy and an extremely high standard of social skills
• To generally promote and ensure good inter-departmental relations
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
• To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• To adhere to Company and Hotel rules and regulations at all times
• Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility
• To report any equipment failures/problems to the Maintenance Department
• Pass any maintenance requests to the Maintenance Department
• To participate in any Training/Developments schemes as recommended by senior management
• To assist the Manager on Duty in any task outlined/detailed by him/her
• To comply with any reasonable request made by management to the best of your ability
• To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above

Security, Safety and Health

• Maintains high confidentiality in regards to guest privacy
• Reports any suspicious behaviour of guests and staff to the General Manager and Security
• Notifies housekeeper regarding lost and found objects
• Ensures that all potential and real hazards are reported appropriately immediately
• Fully understands the hotel’s fire, emergency, and bomb procedures
• Follows emergency procedures to provide for the security and safety of guests and employees
• Works in a safe manner that does not harm or injure self or others
• Anticipates possible and probable hazards and conditions and notifies the Manager
• Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

Competencies:

• Good command of English and one other language used by majority of staff
• Five years experience in Hotel Industry
• Good knowledge in Microsoft Excel, Word, Outlook

Interrelations: Liaises with all departments to ensure smooth operation and develops effective relationships with guests, business partners

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• High level of integrity, professionalism, and attention to detail.
• Ability to work collaboratively as part of a team.