US Payroll Specialist I

About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.
Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.
Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.
We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

The Role

We are looking for a highly organized and motivated Payroll Specialist to join our Finance team. This remote position plays a key role in ensuring the accurate and timely processing of US payroll, while maintaining full compliance with all federal, state, and local tax regulations.

The ideal candidate is a collaborative team player with a strong eye for detail, excellent customer service skills, and a genuine interest in growing their career in payroll. They will have extensive experience in payroll administration, a solid understanding of payroll systems, and a strong commitment to delivering timely and accurate compensation in a fast-paced, tech-driven environment.

Key Responsibilities:

• Payroll Processing:
• Manage and process bi-weekly or monthly payroll for all employees (salaried, hourly, and contractors) in accordance with company policies and legal requirements.
• Calculate and verify regular wages, bonuses, overtime, and commissions, ensuring accuracy and timeliness of payments.
• Review timecards and approve any discrepancies or adjustments before payroll processing.
• Compliance and Taxation:
• Ensure compliance with federal, state, and local payroll regulations, including tax filings, benefits deductions, garnishments, and withholdings.
• Prepare and file quarterly and annual payroll tax returns (e.g., Form 941, W-2s, and state filings).
• Stay current with changes in tax laws and regulations, and implement any necessary adjustments to payroll systems.
• Payroll Reporting:
• Generate and distribute regular payroll reports to department heads, finance teams, and senior leadership.
• Reconcile payroll-related accounts, including general ledger entries and benefits accruals.
• Assist in the preparation of year-end reports, audits, and any other financial documentation related to payroll.
• Employee Inquiries & Support:
• Serve as the main point of contact for employees regarding payroll-related inquiries, including wage discrepancies, benefits deductions, and tax withholdings.
• Provide guidance on payroll policies, timekeeping procedures, and other related matters to ensure a seamless payroll experience for employees.
• System Administration:
• Maintain and update payroll systems, ensuring accurate employee data and deductions.
• Assist with payroll system upgrades, troubleshooting, and enhancements to improve efficiency and accuracy.
• Special Projects:
• Collaborate with HR, finance, and other departments on special payroll-related projects (e.g., acquisitions, system transitions, or process improvements).
• Assist in the implementation of new payroll technologies or software.

The Requirements:

Education & Experience:

• Associate or Bachelor’s degree in Accounting, Finance, Human Resources, or a related field
• Minimum 2 years of hands-on experience in end-to-end payroll processing
• Proficiency in payroll systems—experience with ADP Workforce or Rippling is a plus
• Solid understanding of payroll taxes, benefits administration, and employment law
• Exceptional attention to detail and accuracy, especially when managing complex payroll data
• Proven ability to handle sensitive and confidential information with discretion
• Strong organizational, communication, and problem-solving skills
• Comfortable working in a fast-paced, high-volume environment

Certifications:

Our Values

1. Families FirstRedefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
2. Urgency with PrecisionMillions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
3. Relentlessly ResourcefulAs an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
4. Purpose with PositivityWe take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
5. Driven to Redefine What’s PossibleWe are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. 

Benefits:

• Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
• Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
• Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. 
• Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
• Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). 
• Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

The base salary range for this role varies based on location: the national range is $50,000 - $65,000.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.