Attendance and Truancy Administrative Assistant - Ohio Connections Academy

School Summary

Ohio Connections Academy (OCA) is a tuition-free, public online school. Every day, we create a high-quality educational experience that keeps students motivated and engaged in a safe, virtual learning environment. In addition to academics, teachers focus on emotional well-being and social development, working closely with families to help students learn how they learn best. OCA is authorized by the Ohio Council of Community Schools and governed by an independent Board of Directors. OCA is accredited by the North Central Association on Accreditation and School Improvement, an accrediting division of Cognia, formerly AdvancED. For more information, call 800–382–6010 or visit www.OhioConnectionsAcademy.com. Connections Academy is part of the global learning company Pearson.

Position Summary and Responsibilities

Based at our Columbus or Mason, Ohio office, the Administrative Assistant supports daily school operations with a primary focus on attendance, truancy, and student records. Key responsibilities include monitoring and tracking attendance, coordinating truancy interventions, maintaining accurate student records, and providing general administrative support to staff. The role also involves regular communication with families, staff, and external partners, including other schools.

Primary Duties

• Truancy & Attendance Support
• Student Records
• Other duties as assigned
• Schedule and conduct truancy meetings with caretakers/guardians.
• Answer and direct phone calls, emails, and parent inquiries regarding student attendance.
• Send attendance and truancy notification letters to families at various stages of the process.
• Utilize pivot tables in Google Sheets to monitor student attendance trends and engagement.
• Perform mail merges to send out attendance notices to families.
• Request, receive, and process student records from other schools.
• Send official student records upon withdrawal or transfer.
• Coordinate with other schools to obtain required records.
• Calling families and schools to follow up on enrollment.

Requirements

• High school diploma, or equivalent required
• 1–2 years of administrative experience preferred
• Proficiency in Microsoft Office and Google Workspace (Mail, Calendar, Drive, Docs, Sheets, etc.)
• Intermediate skill level in Excel/Google Sheets
• Strong communication skills (oral and written)
• Strong interpersonal skills, customer-focused, and detail-oriented
• Ability to multitask and adapt in a fast-paced, team environment
• Ability to maintain confidentiality (FERPA compliance)
• Must pass FBI and BCI background checks (per Ohio law)
• Must be able to use a personal electronic device and email for two-step authentication

Application Contingency: ANY PERSON WHO KNOWLINGLY MAKES A FALSE STATEMENT IS GUILTY OF A FALSIFICATION UNDER SECTION 2921.13 OF THE OHIO REVISED CODE, WHICH IS A MISDEMEANOR OF THE FIRST DEGREE.