Senior Platform Engineer (CX)

Company Description

Our mission as a company providing IT services is to provide our clients all over the world with the best solutions. We manage to do this by analyzing the needs of our clients and matching them to the skills and aspirations of our employees. Therefore, one of our main motivations is to provide each Employee and Consultant with a satisfying experience. Joining us means being part of a community with diverse personalities. Start your adventure with ACT DIGITAL!

Job Description

We are looking for a Senior Platform Engineer (Developer Experience) to establish and standardise engineering practices, improve developer workflows, and set standards for CI/CD and collaboration. This role combines hands-on DevOps expertise with a strong emphasis on clarity, documentation, and process design.

The goal is to make our engineering organisation more efficient, consistent, and scalable so this person will work closely with engineering leads, product managers, and other stakeholders to ensure that our ways of working are well-documented, clear, and actionable.

Responsibilities

• Design, document and maintain end-to-end software development processes, including coding standards, branching strategies, testing, release management, and deployment.
• Collaborate with engineering managers, team leads, and product teams to gather insights and best practices, and ensure smooth adoption of tooling and practices..
• Translate complex technical workflows into clear, concise, and accessible documentation and visual aids (flowcharts, process maps, checklists, templates) to support understanding.
• Evaluate and introduce tools for developer experience improvement (e.g. feature flagging, local dev environments, code quality tools).
• Maintain a central repository (e.g. Confluence, Notion, or Git-based documentation), ensuring documentation is kept up-to-date and version-controlled.

Qualifications

• Proven experience in DevOps, Platform Engineering, or Developer Productivity roles.
• Strong knowledge of CI/CD tools (GitHub Actions, GitLab CI, etc.).
• Experience with Infrastructure as Code (IaC) - (Terraform, Pulumi, etc.) and cloud environments (Azure, AWS, GCP).
• Familiarity with containerization and orchestration (Docker, Kubernetes).
• Excellent communication skills with the ability to document technical standards for diverse audiences.
• Visual documentation skills (e.g. Lucid chart, Miro, Draw.io) are a plus.
• Strong understanding of developer workflows and pain points.
• Collaborative mindset and ability to work across teams.
• Proficiency in English language (B2+/C1 level).

Success Criteria

• Define and document engineering standards (branching, testing, code reviews, release process) that are widely adopted and referenced by the development team.
• Improve developer onboarding by providing clear, up-to-date documentation and streamlined setup processes.
• Documentation is consistently updated and reflects how teams actually work.
• Demonstrate improvements in lead time for changes, deployment frequency, and/or developer satisfaction.
• Reduced misunderstandings and inefficiencies due to lack of clarity.

Additional Information

• Location: Hybrid in Warsaw; 
• Long-term cooperation (2+ years);
• Type of contract: B2B; 
• Rate: Depends on candidate's experience and expectations;
• Start: ASAP - 1 month (possibility to start later).

What We Offer

• Access to local and international projects - Clients from France, Germany, Portugal, UK and Benelux.
• Professional development support -trainings, technical certificates, conference participation, foreign language classes and soft skills trainings are subsidized up to 2 000 PLN.
• Bonus for recommending Candidates from 6 000 to 10 000 PLN.
• Fully paid Medicover healthcare card.
• Wellbee platform access
• Multisport card.
• Regular integration events and gifts.
• Mobility Program.
• Long term cooperation.

If You applied for this position the Controller of your personal will be  ACT DIGITAL POLSKA Sp. z o.o., with its registered office at Przyokopowa 31, 01-208 Warsaw. The personal data provided by you will be processed for the purpose of the recruitment process and for future recruitment processes. You will have the right too choose one or both options on next page.

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