Quality Assurance Officer

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

Job Description

Main Purpose Of Role:

• Maintenance of the NB 1639 medical device internal quality management system.
• Managing of daily QA tasks:
• Updating and maintenance of documents under the MDD, MDR and IVDR scheme,
• Management the IF database,
• Collaboration on generic scheme documents,
• Publishing of documents on the SGS website,
•  Bizzmine (Quality Management System); user communication and maintenance.

This role will report to the Quality & Regulatory Manager, Business Assurance.

It is remote based, and we are open to candidates located everywhere across Europe. But they must hold a valid work permit for their country of residency.

Key Accountabilities:

• Management of complaints, compliance queries and appeals,
• Management of continual improvement,
• Management of document control and records,
• Perform quality assurance check on updated quality management system documents,
• Release of updated quality management system documents in Bizzmine,
• Build a good working relationship with the Global Medical Device Certification / Competency /

Technical and Clinical Manager(s), and other Global Medical Device Team members,

• Undertake personal professional development and ensure appropriate training records are

Updated,

• Provide technical support to all parts of the business,
• Maintain a full knowledge and understanding of SGS procedures, regulations, guidance

documents (e.g., MDCG) and external approval criteria,

• Support the development and maintenance of combined scheme documents.

Qualifications

Skills & Knowledge

Essential:

• Good working knowledge of quality management systems including CAPA management,

document control and good documentation practices (GDP),

• Detail Oriented,

• Strong organisational skills,
• Ability to organise own workload considering priorities set by the global medical device quality

Manager,

• Ability to adapt quickly and demonstrate flexibility,
• Ability to work in a team,
• Ability to write clear procedures,
• Good working knowledge of the main MS office tools (Word, Excel, Outlook),
• Fluent written and spoken English.

A Nice To Have:

• Detailed understanding of global medical device regulations MDR and IVDR, and medical

Device Directive Mdd,

• Knowledge of accreditation standard ISO 17021-1:2015, ISO 13485, ISO 9001.

Experience

Essential:

• Significant work experience in a position with QA responsibility.

A Nice To Have:

• Experience working with medical devices,
• Auditing experience against recognised standards.

Qualifications

Essential:

• Bachelor’s degree (or higher) in Biomedical Sciences or similar field (e.g., pharmacy, bioengineering, nurse, ...)

A Nice To Have:

• Medical device training on MDD, MDR, IVDR or ISO 13485
• Medical device auditor

Performance Indicators:

• Turnaround time for compliance issues/complaints/ appeals,
• Efficient running of QMS and release of quality management documents.

Please send your CV in English

Additional Information

Why Sgs?

• Global and very stable company, world leader in the TIC (Testing, Inspection and Certification) industry.
• Flexible schedule and hybrid model.
• SGS university and Campus for continuos learning options.
• Multinational environment where you will work with colleagues from multiple continents.
• Benefits platform.

Join Us: At SGS we believe in innovation, collaboration, and continuous improvement.  We offer a supportive and inclusive work environment that encourages professional growth and personal development.