Performance and Career Development Manager

Company Description

CcHUB is Africa’s leading innovation and creative ecosystem builder, dedicated to nurturing talent, ideas, and startups across the continent. In 2010, we began as Nigeria's premier innovation center, dedicated to accelerating the application of social capital and technology for economic prosperity in Nigeria. We have since grown our physical presence to five cities (Lagos, Abuja, Kigali, Nairobi, and Windhoek) across Africa, and we work closely with stakeholders - including entrepreneurs, civil society organizations, government, and private sector - to identify and nurture novel solutions to social challenges in Africa.

In 2017, Co-Creation HUB launched Growth Capital in partnership with Omidyar Network, Bank of Industry, and Venture Garden Group to provide early-stage funding for startups driving social change. In February 2019, Co-creation HUB opened a Design Lab in Kigali, Rwanda, focusing on Research and Development and Human-Centered Design to enable innovation for social impact. Our Kigali Centre collaborates with global stakeholders to explore the application of technology in addressing Africa’s systemic problems in education, public health, governance, and other areas of our work. In September 2019, we expanded our footprint by acquiring iHUB in Nairobi, Kenya, strengthening our commitment to supporting entrepreneurs and innovators across the continent. In 2020, we launched CcHUB Syndicate, an investment vehicle designed to improve capital access for startups and bridge the funding gap in Africa’s innovation ecosystem. In 2021, we established the Creative Economy Practice to drive the growth of Africa’s creative economy by applying innovation and technology. In 2023, we further expanded our presence by opening the Co-creation HUB in Windhoek, Namibia. These expansions have been intentional in contributing to our vision to be Africa's leading pan-African creative and innovation ecosystem enabler.

Since its establishment, CcHUB has supported the development and launch of over 10,000 innovative technology companies that address social challenges across Africa in areas such as budget transparency, agtech, education, fintech, healthcare delivery, the creative economy, and sustainability.

Job Description

Job Purpose

The Performance and Career Development Manager is responsible for overseeing the strategic execution of Performance Management while leading the Career Development function. This role also has oversight of Learning and Development, ensuring its alignment with performance and career growth strategies. In partnership with the Director of People, the Manager will design, implement, and operationalise the company-wide Succession Planning strategy and initiatives, building strong leadership pipelines and sustaining organisational capability. By integrating these key functions, the Performance and Career Development Manager fosters a culture of continuous growth, high performance, and professional development, enhancing both individual employee potential and overall organisational success.

Duties And Responsibilities

• Develop, implement, and continuously improve the organisation’s Performance Management framework, ensuring a structured approach to goal setting, feedback, and evaluation.
• Lead the design and execution of career development initiatives, including career pathways, succession planning, mentoring, and coaching programmes.
• Oversee Learning and Development (L&D) to ensure training initiatives are aligned with performance objectives and career growth aspirations.
• Collaborate with leadership and department heads to identify skill gaps and align learning interventions with business needs.
• Develop and implement policies and structures to monitor and track the fair distribution of work across teams, ensuring balanced workloads.
• Work closely with the Senior People and Culture Compliance Manager to ensure compliance with relevant policies and best practices in talent management.
• Support managers and employees in adopting effective performance review processes, including constructive feedback, goal setting, and performance improvement planning.
• Utilise data and analytics to measure the effectiveness of performance, career development, and L&D programmes, driving continuous improvement.
• Drive a high-performance culture by promoting engagement strategies and recognition programmes that align with the organisation’s values.
• Lead culture alignment initiatives in Kenya, ensuring organisational values, behaviours, and people practices are embedded and consistently upheld.
• Represent the People team in disciplinary and grievance meetings in Kenya, ensuring fair, transparent, and policy compliant processes.
• Partner with Practices and support Startups, where required, on Performance Management, Career Development, Succession Planning, and Learning & Development Advisory.
• Work with the Director of People to draft, implement, and operationalise the company wide succession planning strategy and initiatives, ensuring leadership and critical role pipelines are effectively built and sustained.
• Champion diversity, equity, and inclusion (DEI) within all performance and career development initiatives.
• Lead, mentor, and develop the Performance & Career Development Associate and Learning & Development Senior Associate, fostering a collaborative and results-driven team.

Key Performance Indicators

• Performance Appraisals & Goal-Setting
• Career Development Engagement & Internal Promotions

• Succession Planning

• Employee Relations

• Alignment of Learning Programmes to Skill Gaps
• Employee Engagement & Feedback on Performance Management
• Manager Training in Performance Management & Coaching
• Workload Distribution & Equity Tracking
• Retention of High-Potential Talent
• Culture Alignment in Kenya
• Practices & Project Support
• Competencies and Key Skills 

Qualifications

• Strong expertise in performance management, career development, and learning & development strategies.
• Ability to design and implement talent development frameworks that drive engagement and performance.
• Excellent stakeholder management and the ability to influence at all levels of the organisation.
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions.
• Exceptional communication, facilitation, and coaching skills.
• Knowledge of learning technologies and digital learning solutions.
• A strategic mindset with the ability to translate business goals into effective people initiatives.
• Demonstrated ability to manage and develop teams effectively.
• Strong understanding of diversity, equity, and inclusion principles in career progression and learning.
• Desired Qualifications and Experience 
• Bachelor’s degree in Human Resources, Organisational Development, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 5-7 years of experience in performance management, career development, or learning and development roles.
• Proven track record in designing and implementing talent development strategies within a complex organisation.
• Experience in managing direct reports and developing high-performing teams.
• Familiarity with HR systems and performance management tools.
• Professional HR certification (e.g., CIPD, SHRM, or equivalent) is desirable.

Additional Information

Please note this is an onsite role in Nairobi, Kenya

Co-creation HUB (CcHUB) is an equal opportunity employer. The Company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. The Company conforms to the spirit as well as to the letter of all applicable laws and regulations.