Warehouse Team Lead

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go.  As employee owners, we support each other in building our careers as well as our companies.  Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!

Job Summary:

 The Team Lead position is crucial for assisting the Warehouse Supervisor in driving efficient day-to-day warehouse operations. This role will collaborate directly with Operators 1, 2, and 3, Quality Assurance specialists, Production personnel, and supervisory staff. Team Lead will oversee and perform warehouse operations to include receiving incoming materials, handling and storage, picking and staging production orders, and preparing customer shipments. This role demands strong attention to detail, physical stamina, and the ability to excel in a team environment. 

Primary Responsibilities/Activities:

• Team Lead is a Subject Matter Expert proficient in all warehouse operations, from Shipping, Receiving, Staging, and Inventory Control, to Waste Management.   
• Lead cross-functional problem-solving and troubleshooting activities. Provides guidance or investigates usual or difficult inquiries, may direct to the appropriate individual as needed.  
• Team Lead attends daily lineside meetings in Production, passes along staging priorities, and performs shift change duties. 
• Team Lead maintains daily metrics, monitors schedule changes, staging delays, right the first time. 
• Assist in the completion of daily tasks on time, confirm batches are staged and labelled accurately, and work to reduce errors and increase efficiency. 
• Supports Warehouse Supervisor with inventory management activity, training personnel, leading investigations, managing waste disposal processes, and leading and participating in special projects. 
• Responsible for confirming production schedule to prioritize and assign tasks: customer order, batch orders, shipping order, or receiving and determining items to be moved, gathered, and/or distributed. 
• Trains and instructs new and existing staff on job functions and the proper use and operation of all equipment, maintaining preventive checklists for warehouse equipment (Forklifts, manual pallet jacks, electronic pallet jacks, Floor scrubbers, etc.). 
• Assist the Supervisor and Management with development plans and strategically execute plans to meet department goals. May provide documented input to the supervisor for corrective action, monitor the effectiveness of training tools, and make recommendations for changes, process improvements, and candidate selection.  
• Creates cycle count work, performs random inventory audits, completes RM reconciliation, and weekly ±2k Transaction Report. Notify the supervisor of any discrepancies.  
• Operates and maintains preventive checklists for warehouse equipment (Forklifts, manual pallet jacks, electronic pallet jacks, Floor scrubbers, etc.). 
• Monitor employee performance to ensure proper movement of inventory and accuracy of inventory. 
• Communicate effectively orally, in writing, and electronically, and work collaboratively with other departments (i.e., sales team, logistics team, and other departments) to fulfill all orders accurately and on time.  
• Team Lead will comply and ensure that all other warehouse operators follow all safety procedures and guidelines to ensure a safe working environment. This includes wearing PPE for the department and PPE per the product safety data sheet. Take immediate action to correct and report any safety concerns and escalate to the supervisor/manager. 
• Responsible for scheduled waste pick-up and completion of documentation accurately. Maintain waste logs and manage hazardous waste disposal (neutralize acid waste), satellite waste, expired, or damaged goods. Performs weekly inspection of waste area to ensure waste is properly stored and destroyed following cGMP guidelines and Standard Operating Procedures.  

Requirements And Qualifications:

• Education: High School diploma or equivalent. 
• Preferred Experience: Minimum 4 yrs. prior warehouse experience.  
• Preferred Experience: Operate forklifts, pallet jacks (manual and electric), and computer-based inventory systems. 
• Must have a valid driver’s license and ability to pass a background check and drug test. 
• Complete and obtain all Forklift and required equipment Certifications. 
• Capable of lifting and moving heavy objects. 
• Ability to stoop, kneel, reach, push, pull, grasp, and perform repetitive motions. 
• Regularly stand, walk, and sit for extended periods of time. 
• Strong attention to detail and accurately maintains documentation and GMP Records. 
• Proven to work independently, demonstrates leadership skills and initiative for making improvements to optimize warehouse operations.   
• Able to share knowledge and train others in general, common warehouse, and specialized areas of warehouse operations. 
• Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously. 
• Adaptable to changes in priorities, work assignments and other interactions that may impact pre-established courses of action for completing projects and assignments. 
• Proficient in MS Office products (specifically Word, Outlook, and Excel), and inventory management system. 
• Ability to read information and apply what was described in the reading material to situations which may contain several details or describe processes involving several steps. 
• Demonstrate ability to perform basic math functions using a calculator (add, subtract, multiply, divide, rounding, etc.). 
• Ability to adapt and be flexible with daily work assignment changes as well as a continuously improving work environment. 
• Ability to be flexible with work schedule.  Overtime might be required for this position. 

PBI-Gordon Companies and its subsidiaries are proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week or more. Full-time employees will become eligible to participate in benefits on the first of the month following their start date, unless stated otherwise below. (Note: Interns do not qualify for eligibility.)

Medical Insurance

We are committed to helping you and your dependents maintain health and wellness by offering voluntary, competitive medical insurance and prescription drug plan options.

Dental Insurance

Choose from two voluntary dental plans that are designed to help protect you and your dependents’ oral health. 

Vision Insurance

Our voluntary vision insurance plan is designed to help protect you and your dependents eye health. Coverage is available for eye exams, frames, lenses, and contact lenses. Employee owners are responsible for 100% of the cost of this plan.

Life Insurance with Accidental Death & Dismemberment (AD&D)

We offer a company-paid $50,000 life insurance policy with AD&D. You also have the opportunity to purchase additional life and AD&D insurance for yourself, your spouse and/or your dependent children. The cost for this coverage is based on the amount you elect and your age.

Short- and Long-term Disability

Our company-paid short-term and long-term disability plans to provide income replacement in the event you are not able to work due to illness or injury. Short-term disability will provide 70% income replacement up to $1,350 per week and long-term disability will provide 60% income replacement up to $5,000 per month.

Employee Assistance Program (EAP)

EAP Services are company paid to benefit all employee-owners and their families. EAP provides up to six free counseling sessions to help you and your family members manage life stressors, solve personal or relationship concerns, and achieve your goals.

Flexible Spending Account (FSA)

Flexible Spending Plans offer employee-owners the option to set aside pre-tax monies into a medical reimbursement or dependent care account to help pay for out-of-pocket medical, dental or vision expenses or day care costs. The maximum contributions are determined by the IRS and adjusted annually. This is a use-it-or-lose-it account, meaning any funds remaining in the account following the close of the plan year will be forfeited.

Pet Insurance

We love our pets! Pet insurance options for your furry friends is offered through the ASPCA. Employee-owners can enroll and pay premiums directly to ASPCA.

Paid Holidays & Paid Time Off (PTO)

Everyone needs time off to rest and recharge! Paid time off includes Regular PTO, Personal PTO, and specified paid company holidays. *The amount of paid time off (PTO) depends upon the employee's position and years of service.

Employee Stock Ownership Plan (ESOP)

We act like we own the company because we do! An ESOP provides employees with an ownership stake in the company. It’s an additional form of compensation directly tied to PBI-Gordon Companies financial success. All regular employees are eligible to participate in the ESOP the first of the month following 30 days of service. PBI-Gordon Companies contributes approximately 18% of total compensation annually with a six-year vesting schedule. Our ESOP is more than a benefit, it is a key part of a culture, and it can provide significant rewards in retirement!

401(k) Retirement Savings Plan

Saving for retirement is one of the most important financial decisions you can make. We offer a 401(k)-retirement savings plan to assist employees with this important financial goal. New employee owners are eligible to participate the first of the month following 30 days of employment. We provide a company match of 100% up to 3% deferral with a three-year vesting schedule.

Fitness Reimbursement

We believe regular exercise helps improve overall health and job performance. PBI-Gordon will reimburse up to a maximum of $300 annually for gym/fitness memberships.

William Everett & Mary Ellen Mealman Scholarship Fund

Children or grandchildren of employee-owners may apply for a scholarship under the William Everett & Mary Ellen Mealman scholarship fund. Applicants are awarded based on financial need, academic achievement, and involvement in extracurricular/community activities.  

Tuition Reimbursement

After one full year of employment, employee-owners are eligible for tuition reimbursement for bachelor’s level coursework related to their current job or any future job offered at PBI-Gordon Companies.

Parental Leave

Company paid parental leave is offered to employee-owners following the birth of a child or the placement of a child with an employee in connection with adoption, foster care, or surrogacy. This policy will run concurrently with Family and Medical Leave Act (FMLA) leave, as applicable.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

Please see our CCPA disclosure for more information.

Employment is contingent upon and may not begin until the successful completion of a pre-employment background check and drug screen. PBI-Gordon and its subsidiaries participate in E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States. For more information about E-Verify, including your rights and responsibilities, please visit the E-Verify Website.