FLAGSHIP MANAGER - LDN FLAGSHIP (9 MONTH MAT COVER)

Purpose & Impact On Organization

• Support the Brand Flagship Senior Manager in managing a high-volume, strategically positioned store
• Represent the adidas brand and product in the most impactful way
• Lead the team within a designated area of the Flagship Store to deliver outstanding consumer experience and maintain high operational and brand standards
• Collaborate with Market and Global teams to implement the strategic direction of the Brand Flagship concept

 

Driving Brand Experience

• Amplify the Brand with every decision and action
• Ensure event and Visual Merchandising execution at the highest standards
• Fuel Brand passion within the team
• Embody and support retail skills that reflect the Brand

 

Driving Store Profitability

• Meet or exceed store sales and profit targets
• Manage resources within the designated area to deliver a leading shopping experience
• Ensure proper execution of policies, procedures, initiatives, and directives

 

Key Accountabilities

• Deliver exceptional consumer experience tailored to the Brand Flagship
• Foster a positive, consumer-centered, authentic, and active store culture
• Understand the strategic importance of the Brand Flagship and support brand advocacy
• Provide input to the Senior Manager for feedback to departments and global teams
• Coach associates to drive sales and meet KPIs
• Support hiring, development, and performance of high-performing employees
• Foster collaboration with global and Market Retail teams
• Provide feedback on programs, initiatives, and store needs
• Communicate product and operational needs to the Senior Manager
• Act as Brand ambassador in the local community
• Ensure consistent implementation of global programs and strategies
• Support performance management, succession planning, recruiting, and development activities
• Promote a high-performance culture with clear expectations and accountability
• Support training and execution across business, operations, sales/service, and visual merchandising
• Coordinate with Regional Trainer to ensure Retail Standards training
• Complete all record keeping for applicants, hires, payroll, appraisals, disciplinary actions, and terminations

 

Knowledge, Skills & Abilities

• Strong financial acumen and ability to influence outcomes
• Critical thinking and creative problem-solving skills
• Effective response to sensitive inquiries or complaints
• Sound judgment in resolving problems aligned with standards and policies
• Strong leadership, interpersonal, and communication skills
• Ability to collaborate and influence across departments and levels
• Comfortable in a matrix organisation
• Thrives under ambiguity and advocates for change
• Open to feedback and maintains composure under stress
• Passion for the adidas brand and sport
• Proficient in MS Office (Outlook, Excel, Word, PowerPoint) and other software (Internet, POS Systems)

 

Qualifications

• Demonstrated business management skills with P&L ownership (min £8M), franchise leadership, or comparable experience
• 5 years of fashion retail management experience with a leading global brand
• Leadership role in a branded organisation focused on brand experience
• Minimum 5 years of relevant market experience with a high street leader
• Successful leadership of a team of 40+ people
• Fluent in English (speaking, reading, writing); fluency in another language highly desirable