Experienced Social and Community Engagement Manager

At Getting Attention, we help nonprofits and mission-driven organizations amplify their voice through innovative Google Ads and digital marketing strategies. From education and healthcare to social justice and environmental sustainability, our work supports causes that make a real difference.

🌍 Why Getting Attention?

• Purpose-Driven – Your work will directly support nonprofits and help them expand their reach to drive real-world change.
• Be the Face & the Strategist – You won’t just make videos—you’ll shape our video identity and grow our audience into a trusted community.
• Global Team, Creative Culture – Collaborate with a diverse international team that values innovation, storytelling, and results.
• Career Growth – We’ll turn you into a Google Ad Grant expert (no prior knowledge needed) while giving you room to refine your craft and grow your influence.
• Generous Time Off – Enjoy 20 PTO days each year, U.S. holidays, plus additional “life leave” to recharge when you need it most.

If you’re passionate about using your skills to support organizations making a difference and want to be part of a dynamic, mission-focused team, we’d love to have you join us!

Role Overview

We're looking for an experienced Social and Community Engagement Manager to help us build strong connections with existing clients as well as potential nonprofit clients. Our vision is to make Getting Attention an indispensable resource for community and marketing guidance in the nonprofit sector.

This role is both strategic and hands-on — you’ll manage our community engagement strategy, create meaningful touchpoints with nonprofits, and help grow the audience for our services by fostering trust, education, and advocacy.

Key Responsibilities

• Community Engagement & Growth
• Client Education & Retention
• Content & Social Media Management

• Analytics & Reporting

• Cross-Team Collaboration

• Monitor Getting Attention’s social media channels and identify opportunities to better engage with clients, nonprofit professionals, and other organizations in the sector.
• Participate in nonprofit-focused communities (Reddit, LinkedIn groups, forums) by offering helpful, expert responses.
• Build and nurture Getting Attention’s owned communities to become a go-to resource for nonprofit marketing guidance.
• Create a strong user engagement strategy
• Host regular Zoom sessions, workshops, and Q&As to help nonprofit staff, leadership, and boards of directors better understand the Google Ad Grant and how Getting Attention supports success.
• Gather client feedback through community interactions and events, sharing insights with the internal team to improve service delivery.
• Develop and execute a content calendar across social platforms, highlighting nonprofit marketing best practices, success stories, and thought leadership.
• Repurpose webinars, blogs, and client case studies into engaging, shareable social content.
• Track engagement metrics such as social reach, community growth, event attendance, and session feedback.
• Provide regular reports with insights and actionable recommendations to leadership.
• Partner with the marketing team to amplify campaigns through community-driven initiatives.
• Design engagement activities that strengthen client relationships.

Requirements

• Experience: 5–10 years of professional experience in community management, client engagement, or social media management, with proven ability to build and execute engagement strategies independently.

• Technical Skills:

• Mindset:

• Communication Skills: Impeccable written and spoken English; excellent presentation and facilitation skills for virtual events.
• Proficiency with social media platforms and scheduling tools (Hubspot or native schedulers).
• Strong Zoom hosting skills (breakout rooms, live Q&A moderation).
• The ideal candidate is a self-starter who thrives in remote, global teams.
• Strong collaborator – you’ll be part of a broader marketing team, so working together with others will be extremely important.
• Passion for nonprofits and building meaningful communities.
• Strategic thinker who can also roll up their sleeves and execute.
• Work-from-home setup with all necessary equipment and software provided (laptop, headset, webcam).
• Competitive salary with performance-based increases.
• Night shift preferred, but possibility for split shift flexibility for the right candidate
• Opportunity to directly support organizations making a difference worldwide.

Benefits

This is a senior role designed for someone ready to take ownership of community strategy and execution. You’ll have the freedom to shape how Getting Attention engages with nonprofits while making a measurable impact on client retention and brand growth.

✨ If you’re what we're looking for, apply today and help nonprofits around the world get the attention they deserve!

The Philippine Team

We currently have 75+ team members who live in the Philippines who have been fantastic team members and we’re excited to add new team members to this new role! Meet our PH Team Members

Pto Benefits

Paid Vacation Leave

• 20 days accrued annually
• These paid days off each equate to 8.0 hours of billable time.
• Expect to use 5 of the days during the Christmas – New Year’s period.

Paid Sick Time

• 5 sick days off annually

Paid Life Leave

• 15 days accrued annually.

Once per year in December, you can cash out any accrued life leave time.

Life Leave allows team members to use their holidays as it’s meant to be – a break – whilst knowing they’ve got the breathing space to tap into extra leave for the planned and unplanned life moments.

Example Life Leave Scenarios Include:

• Settling in a new pet

• Moving Houses

• Having A Child

• Adoption

• Mental Health Days

• Family Caregiving Needs

• Having Major Surgery

• Taking a multi-week extended vacation
• Making the final preparations for a wedding

Paid Holidays

• You have 7 paid US holidays.

Additional Benefits

• Bereavement Policy

• Employee Giving Programs (Matching Gift Program, Volunteer Grant Program, etc)