Hospitality, Events and Conferencing Manager

Company Description

Here at BaxterStorey we are currently on the lookout for a Hospitality, Events and Conferencing Manager, a pivotal role dedicated to enhancing efficiency, optimising processes, and delivering exceptional customer experiences.

BaxterStorey specialises in the highest quality food and service for everyone that we serve. We give our clients a tailor-made service, attention to detail, expertise and innovation, along with superb service from a team that cares about what they do. We aim to deliver every day and exceed on yesterday. We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence.

This is a fantastic opportunity for an inspirational and enthusiastic Hospitality, Events and Conferencing Manager to make a name for themselves within the food service industry.

As a Hospitality, Conferencing & Events Manager you will receive the following industry leading benefits:

• 28 Days holiday inclusive of bank holidays.
• Birthday additional holiday.
• 3 days volunteering days.
• 3 days grandparent leave.
• 24 weeks of enhanced maternity leave.
• Secondary carer leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke development training.
• Pension and life insurance.
• Discounts available via Perk Box, from high street shops to holidays & cinemas.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme

Job Description

The Hospitality, Conferencing & Events Manager will be working as part of an exciting hospitality and catering operations team to deliver the food & beverage, event operations at a large selection of events spaces. They will also lead the front of house operation on assigned events, providing a comprehensive briefing to all team members involved in the delivery of the event and working closely with the Director of Catering. 

Job Type: Full Time (37.5 hours)

Salary: £34,125 per annum

Responsibilities:

•  To ensure events are set up as required by the event sheets.
•  Ensure events are delivered on time as required by the event sheets.
•  Attend and have active input to weekly event operations meetings.
•  To liaise with the kitchen, event sales, operations and client teams to deliver successful events.
•  Conducts short- and long-term planning and management for events and sales.
•  Develops and recommend the budget, marketing plans, and objectives and manages within those approved plans.
•  Maintains or exceeds budgeted sales and profits in all event areas.
•  Recommends, develops, and implements effective marketing plans for generating event revenues.
•  Leads event team to build long-term, value-based customer relationships that enable achievement of sales objectives.
• Manage online platforms for event enquiry.

Qualifications

• Minimum 2 years experience in event management
• Thorough understanding of the event and meeting management process – conception to completion
• Ability to prioritize multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organizational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Creative, positive energy, self-directed, amiable, and composed under pressure; helpful and humble

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

Baxterstorey Values:

Always Visionary

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

Creatively Collaborative

We embrace our differences to push creativity and we work together to be better.

Forever Conscious

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.