Manager, Business Analytics & Insights

We are looking for an experienced and highly skilled Analytics Manager to drive business outcomes across various business areas including Sales, Customer Experience, Customer Success, Product, and others. You will be instrumental in translating complex data into actionable insights that inform our strategic decisions and improve business performance. In this role, you will manage, lead and develop a high-performing team of analysts to deliver impact across the business.

• This position will be hybrid in Lehi, Utah
• Reports to: Kim Nguyen

What You Will Own

• Team Leadership & Development: You will manage, mentor, and grow a team of high-performing business intelligence analysts. This includes setting clear goals, providing regular feedback, and fostering an environment of continuous learning and professional development all in service of driving business impact.
• Day-to-Day Analytics Operations: You will manage and elevate our ways of working internally and cross-functionally. This includes owning and managing sprint planning and retros, business health reviews, prioritization, self-service analytics, and other key areas.
• Strategic Project Management: You will lead strategic analytics projects defining scope, deliverable, timelines, and outcomes while partnering with analysts and data partners to drive successful completion of projects.
• Thought Partnership: You will serve as a trusted partner to leaders across different business units to understand their challenges and deliver data-driven recommendations and solutions.
• Data-Driven Insights: You will oversee quality analysis and creation of compelling visualizations and narratives that effectively communicate key insights and recommendations to various levels of the organization.
• Strategic Analytics Roadmap: You will help define, execute, and communicate the analytics strategy, identifying key business questions and building a roadmap for data-driven projects that align with company goals.
• Analytics Innovation: You will stay current with the latest trends and technologies in analytics, AI, and other ways to amplify our impact by championing new tools and methodologies to improve our analytical capabilities and efficiency.

What You Will Need To Accomplish The Job

• Proven Leadership Experience: You have a minimum of 3+ years of experience in a leadership role, managing and mentoring a team of high-performing analysts.
• Strong Analytical Skills: You possess a deep understanding of statistical analysis, data modeling, and business intelligence tools with 5+ years of experience. You are comfortable working with large datasets and can identify trends, patterns, and insights.
• Technical Proficiency: You are highly proficient in SQL and have experience with business intelligence platforms such as Sigma, Tableau, or Power BI. Familiarity with programming languages like Python or R for data analysis is a plus.
• Excellent Communication & Storytelling: You can translate complex data into clear, concise, and compelling narratives for both technical and non-technical audiences. You are skilled at creating presentations and dashboards that tell a story with data.
• Domain Knowledge: You have experience applying data analytics to business areas such as sales, customer experience, product, and other areas. You understand KPIs that matter in these areas and the drivers to focus insights towards.

What Will Make Us Love You

• A Strategic Thinker: You don't just see the numbers; you see the business problems behind them. You can connect the dots across different business areas and propose solutions that have a company-wide impact.
• A Catalyst for Growth: You are not just a manager, but a mentor who empowers your team to reach their full potential. You thrive on seeing your team members develop new skills and take on new challenges.
• Curious & Proactive: You are naturally curious and eager to dig deeper to find the "why" behind the "what." You don't wait for a request; you proactively identify opportunities to use data to improve the business.
• A Doer: You are hands-on and not afraid to roll up your sleeves and get into the data yourself when needed. You lead by example and inspire a culture of continuous improvement and excellence.

Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.

All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.