Staff Technical Program Manager, Platform & Business Operations (Pacific Time Zone Preferred)

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!

Docker is seeking an exceptional Staff Technical Program Manager to drive execution of cross-cutting, company-wide business initiatives that span Docker's entire technology ecosystem. This is a high-impact strategic role responsible for orchestrating complex programs that improve operational efficiency, reduce costs, and establish engineering excellence practices across all of Docker's product and platform teams.

As Docker continues to scale rapidly across multiple product lines—Docker Hub, Desktop, Scout, Build Cloud, and emerging AI initiatives—we need an experienced TPM who can operate at the intersection of business strategy and technical execution. You'll own company-wide initiatives including large-scale migration projects, cost optimization programs, operational efficiency improvements, and cross-team standardization efforts that enable Docker to scale more effectively.

This role requires exceptional technical depth, strategic thinking, and the ability to influence and align stakeholders across the entire organization. You'll work directly with executive leadership to translate high-level business objectives into actionable technical programs while navigating complex interdependencies across Engineering, Product, Finance, Operations, and Go-to-Market teams.

Responsibilities

Strategic Business Initiative Ownership

• Drive execution of company-wide business goals including operational efficiency, cost optimization, and technical debt reduction
• Lead large-scale migration projects affecting multiple product lines and engineering teams across Docker's ecosystem
• Own cross-cutting initiatives that span accounts, billing, data platform, and core infrastructure systems
• Partner with executive leadership to translate strategic business objectives into technical program roadmaps

Cross-Functional Operational Excellence

• Establish and rollout engineering best practices, operational standards, and efficiency frameworks across Docker's 100+ person engineering organization
• Design and implement company-wide processes for technical decision making, architecture reviews, and cross-team collaboration
• Drive adoption of standardized tools, platforms, and methodologies to reduce operational overhead and improve developer velocity
• Lead cost management programs including cloud infrastructure optimization, vendor consolidation, and resource allocation improvements

Enterprise-Scale Program Leadership

• Orchestrate complex programs involving 10-25+ engineering teams across Docker's entire product portfolio
• Manage multi-quarter initiatives with budgets exceeding $5M+ and direct impact on company P&L
• Coordinate technical dependencies between Docker Hub, Desktop, Scout, Build Cloud, AI initiatives, and platform infrastructure
• Drive alignment across competing priorities from Product, Engineering, Finance, and Executive stakeholders

Organizational Transformation & Scaling

• Lead organizational change initiatives as Docker scales engineering practices and operational capabilities
• Design and implement measurement frameworks to track company-wide operational efficiency and engineering productivity
• Drive post-acquisition integration programs and technical consolidation initiatives
• Establish program management excellence practices and mentor TPMs across the organization

Risk Management & Business Continuity

• Own company-wide risk assessment and mitigation strategies for critical technical dependencies
• Lead disaster recovery planning and business continuity programs across Docker's platform infrastructure
• Coordinate incident response for issues affecting multiple product lines or business-critical systems
• Drive compliance initiatives including SOC2, SOX, and enterprise security requirements
• 10+ years of technical program management experience with 4+ years at Staff level or above
• Proven track record delivering company-wide transformation initiatives at high-growth technology companies ($100M+ revenue)
• Deep experience with large-scale migration projects, cost optimization programs, and operational efficiency initiatives
• History of successfully managing programs with cross-functional impact involving Engineering, Finance, Operations, and Executive teams
• Technical & Business Acumen

Required Qualifications

Strategic Program Leadership

• Strong technical background with deep understanding of distributed systems, cloud platforms, and enterprise infrastructure
• Experience with FinOps, cloud cost management, and large-scale infrastructure optimization
• Knowledge of software development practices, DevOps toolchains, and platform engineering
• Understanding of SaaS business models, unit economics, and operational metrics

Organizational Leadership

• Exceptional ability to influence and drive alignment across senior leadership teams without direct authority
• Experience establishing company-wide standards, processes, and best practices at scale
• Track record of successfully navigating organizational change and scaling challenges
• Strong executive communication skills with ability to present to Board of Directors and investor audiences

Program Management Excellence

• Expert-level proficiency managing complex, multi-year programs with budgets >$5M
• Deep experience with risk management, dependency coordination, and stakeholder alignment at enterprise scale
• Strong analytical skills with data-driven approach to measuring program success and organizational impact
• Proven ability to operate in high-ambiguity environments with competing strategic priorities

Preferred Qualifications

• Experience at developer tools, infrastructure software, or platform companies (Docker, GitHub, Atlassian, etc.)
• Background in consulting or business transformation roles
• Experience with M&A integration programs and technical consolidation initiatives
• Familiarity with container technologies, Kubernetes, and cloud-native development platforms
• MBA or advanced degree in Engineering, Business, or related field
• Experience in public company environments with regulatory and compliance requirements

Key Success Metrics

• Successful delivery of company-wide cost optimization targets (>$10M annual savings)
• Improved operational efficiency metrics across engineering teams (velocity, deployment frequency, MTTR)
• On-time completion of large-scale migration and transformation initiatives
• Executive and cross-functional stakeholder satisfaction scores
• Establishment of repeatable processes and frameworks adopted organization-wide

Impact You'Ll Make

This role offers the opportunity to shape Docker's operational foundation and drive company-wide transformation initiatives that will define our ability to scale efficiently. You'll work directly with Docker's executive team to translate strategic business goals into technical reality while establishing operational excellence practices that enable sustainable growth. Your program management expertise will be instrumental in Docker's evolution from startup to mature platform company.

You'll own initiatives that directly impact Docker's bottom line, operational efficiency, and competitive positioning while working on some of the most complex technical challenges in the developer tools and infrastructure space.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 13, 2024.

Please see the independent bias audit report covering our use of Covey here.

Perks

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave
• Technology stipend equivalent to $100 net/month
• PTO plan that encourages you to take time to do the things you enjoy

• Quarterly, Company-Wide Hackathons

• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company

• Docker Swag

• Medical benefits, retirement and holidays vary by country

Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be.

Due to the remote nature of this role, we are unable to provide visa sponsorship.

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