Solutions Engineer

About Unit

Unit is a market leader in embedded finance. We offer ready-to-launch financial services - like banking and capital - and serve millions of end-users across ~100 customers, including Wix, Bill.com, Honeybook, Relay, and more.

We’re repeat founders with technical backgrounds, working hard to build a successful company that we’re proud to work at. Our product moves $40b+ annually and processes 12m+ API calls daily. We’ve raised $160m+ from top investors including Insight, Accel, and 60+ angels.

The Role

We’re hiring a Solutions Engineer to join our Operations team and support a range of client-facing responsibilities. The role is based in New York City.

As a Solutions Engineer, you will:

• Serve in a cross-functional role, working closely with the Product and Engineering teams to guide new clients through the technical implementation process
• Support the Sales team with presenting the technical aspects of Unit’s product to potential clients
• Communicate new product features to clients and relay client feature requests to the Product and Engineering teams
• Analyze client needs to proactively deliver product recommendations, including by creating new prototypes, support materials, guides, and other documentation

This role is highly entrepreneurial, and the successful candidate will make an immediate and continuous impact on the satisfaction and success of our clients. For the right person, it’s a rare opportunity to help build an industry-defining company from the ground up.

What We'Re Looking For

• At least 3 years of experience in a customer-facing engineering role (e.g., Solutions Engineer, Implementation Engineer, Technical Account Management, etc.)
• At least 2 years of experience in financial services, fintech, or SaaS (familiarity with the payments or lending space a plus)
• At least general software engineering skills and experience explaining and integrating with APIs
• You are able to work with a great deal of autonomy and limited supervision
• You’re a quick learner, organized, and comfortable in fast-moving environments
• You have a consultative mindset and are skilled at anticipating, identifying, and analyzing customer needs
• You are enthusiastic about fintech and creating the future of financial infrastructure

Life At Unit

Working at Unit means joining a global team on a mission to create a more equitable financial ecosystem. We’re a fast-growing team of individuals who are passionate about their work, see the big picture and always seek to empower our clients and their end-customers.