Head of Communications

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

The Role

As our Head of Communications, you’ll own how we show up in the world. From shaping our external narrative to amplifying our founders’ voices to making Gigs a brand people admire, this is about more than PR. It’s about building a brand that defines the category. You’ll work directly with the founders and leadership team to design and drive a bold communications strategy that cuts through the noise, builds trust, and inspires both customers and talent.

What You’Ll Do

• Build our comms engine: Create and run an integrated communications strategy that aligns with our growth and brand ambitions.
• Shape the narrative: Tell stories that make complex telecom innovation simple, engaging, and headline-worthy.
• Elevate our brand: Position Gigs as both the product partner of choice and an employer brand that attracts the best talent worldwide.
• Make our leaders visible: Secure speaking slots, podcast invites, and media opportunities that put our founders and execs on the map.
• Run media relations: Own and expand our journalist, analyst, and influencer relationships in the US and beyond.
• Protect and advise: Be the trusted voice in the room during sensitive moments, guiding our leadership through issues with clarity and calm.
• Stay ahead: Track trends, competitors, and cultural shifts so Gigs is always part of the conversation, not reacting to it.
• Work cross-functionally: Partner with marketing, product, and people to ensure our story is consistent across every channel.

What We’Re Looking For

• Comms leader: 10+ years of experience running communications for high-growth tech companies or top-tier agencies.
• Media insider: Deep connections with top tech and business journalists. You know how to get coverage that matters.
• Storyteller: Can distill complexity into sharp, memorable narratives. Writing is one of your superpowers.
• Strategic & hands-on: You can set a big vision and roll up your sleeves to make it happen.
• Brand-builder: Experience in branding or working closely with People/Marketing teams is a plus.
• Resilient operator: Comfortable in fast-moving, high-stakes environments. Calm under pressure.
• US market native: You understand the US media and tech ecosystem and how to navigate it effectively.

Before You Apply...

The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won’t be the right place for everyone, and that’s okay.

This role probably isn't a fit if:

• You need a lot of structure, or layers of process to do your best work
• You prefer to specialize narrowly and wait for direction rather than taking initiative
• You’re uncomfortable making decisions with imperfect information or wearing multiple hats
• You’re looking for a “big company” setup — we’re still building many things for the first time

But if you’re excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we’d love to meet you.

Work At Gigs

At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We’re remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.

• Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
• Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.