Staff Product Manager - User Platform

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. 

We are seeking an experienced Staff Product Manager to lead our User Platform team and define the foundation upon which all of IonQ's quantum computing services are built. This is a critical role that will shape how customers access, manage, and interact with the world's most advanced quantum computers.

As the Staff PM for our User Platform, you'll own the foundation that underpins IonQ's cloud-based computing services—from user and organization management to access control, job submission workflows, project and budget management, and the core APIs that enable both our customers and internal teams to leverage quantum computing at scale. This requires  carefully balancing the needs of today’s research-focused users while also enabling the path to successful discovery and deployment of tomorrow’s utility-scale quantum applications—and setting us up for success in a future world where quantum computing and networking are being used around the world in high-value products across numerous industries.

This role sits at the intersection of cutting-edge quantum technology and modern cloud platform design. You don’t need a background in quantum computing, but you DO need a deep expertise in modern computing systems and distributed infrastructure services. You should be familiar with the common needs of large enterprises, and will need to deftly balance those needs while developing a deep user empathy for the unique cohort of early developers working at the frontier of quantum software engineering. 

This is a uniquely challenging position, and will require a deep curiosity, intellectual humility, and a willingness to take bold stands in a space that’s evolving around us every day. 

Responsibilities:

• Build a deep understanding and empathy for our customers and end-users, and a keen situational awareness of the quantum computing ecosystem
• Define a compelling platform vision that positions us as the leader in quantum computing services that balances current experimental needs with future utility-scale requirements
• Own the platform feature roadmap, define initiatives, work with stakeholders and collaborators to prioritize it, and shepherd those initiatives through to launch
• Collaborate closely with your engineering partners to build scalable and high-performance features and services that set IonQ up for long-term success and sustainable growth
• Launch features, evangelize them with internal teams and external customers and partners, gather feedback, and iterate towards a portfolio of industry-leading tools
• Advocate continually for our customers and champion their needs in collaboration with your colleagues in Customer Success and Developer Experience

You’d be a good fit with:

• 7+ years of product management experience, with at least 3 leading technical platforms, developer tools, or infrastructure management products.
• A demonstrated technical acumen, comfortable and fluent in architecture discussions, API design, and negotiating system scalability with engineering teams
• A strong intuition for user experience that you can bring to bear against complex and abstract developer-centric products and tools
• Familiarity with enterprise customers, their IT environments, security requirements, procurement processes, and the complexities of enterprise platform adoption

You’d be a great fit with:

• Extensive experience designing developer tools—you’ve worked with a lot of SDKs, APIs, and IDE plugins and understand what developers value (or don’t).
• Experience with HPC or scientific computing environments and understand the unique needs of computational researchers and their infrastructure requirements
• Familiarity with modern AI/ML pipeline orchestration, distributed task processing, or cluster management (Ex: Prefect, Airflow, Spark, Ray)
• Experience working on or with hyperscale clouds at Google or Amazon, modern developer tools at GitLab or Github, or sophisticated developer platform services like Stripe or Vercel
• An understanding of enterprise sales cycles and the kinds of technical requirements those customers come with—including security reviews, compliance audits, and architectural approvals
• A technical degree or hands-on experience in software engineering, computer science, or quantum-adjacent fields like computational chemistry, physics, or materials science
• Experience with high-security deployments including air-gapped networks, government classifications, or environments with strict data residency/sovereignty requirements
• Familiarity with academic institutions, national laboratories, or R&D organizations—their funding models, collaboration patterns, and unique IT requirements

Location: This role can work from our office in Bothell, WA, or College Park, MD, with the option to work remotely a few days a week.
Travel: Up to 10%
Job ID:  1158

The approximate base salary range for this position is $141,670 - $185,482. The total compensation package includes base, bonus, and equity.

Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ionq.co/jobs.  Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! 

IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying!
 
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
 
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.

US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions.  Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls.  Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone.  Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.  

US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.

If you are interested in being a part of our team and mission, we encourage you to apply!