Mid-Level Operations Analyst

Orion Innovation is a premier, award-winning, global business and technology services firm.  Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity.  We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.

Mid-Level Operations Analyst.

Provide operational and analytical support by managing recurring data processes, maintaining dashboards, and delivering actionable insights. This role bridges operational execution with analytical capability, ensuring data accuracy, timely reporting, and process efficiency.

Key Responsibilities
• Data Management & Reporting
• Maintain and refresh datasets for dashboards and reports.
• Perform regular data quality checks and resolve discrepancies.
• Update and optimize dashboards for accuracy and usability.
• Analysis & Insights
• Generate reports and interpret data to identify trends and risks.
• Support decision-making with clear, actionable insights.
• Operational Support
• Prepare meeting materials, track action items, and maintain documentation.
• Draft and update standard operating procedures (SOPs) and quick reference 
guides.
• Automation & Process Improvement
• Build simple workflows for reminders and notifications using automation 
tools.
• Assist in improving data refresh processes and validation steps.

• Required Skills
• • Technical:
• • Proficiency in Excel (lookups, pivots), Power Query, and intermediate Power 
• BI (data modeling, measures, dashboard maintenance).
• • Familiarity with collaboration platforms (e.g., SharePoint) and workflow 
• automation tools (e.g., Power Automate).
• • Analytical:
• • Ability to interpret data, identify patterns, and provide actionable 
• recommendations.
• • Soft Skills:
• • Detail-oriented, organized, proactive, and strong communication skills.

•Advanced English Level

• Performance Expectations
• • Ensure dashboards and datasets are refreshed and validated on schedule.
• • Maintain data accuracy with minimal errors (<1% discrepancy).
• • Deliver reports and meeting materials on time.
• • Keep SOPs and documentation current within 48 hours of process changes.

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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