Account Manager (B2B)

About Ogilvy

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit Ogilvy.com, and follow us on LinkedIn, X, Instagram, and Facebook.

• Department:  Experience
• Location: London
• Contract type:  12-Month FTC
• Full Time/Part time:  Full Time
• Reporting into: Account Director

About Ogilvy:

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world-class award-winning creative campaigns deliver solutions for clients including Molson Coors (owner of Madrí beer), Valeo Foods UK (owner of Kettle Chips and Rowse Honey), Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard.  

In 2023, Ogilvy UK celebrated their 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year. 

The Role:

We're in search of an experienced and adept Account Manager used to managing integrated projects within our forward-thinking agency. The core focus will involve liaison with our US and UK based clients to understand the nature of the ask and manage the brief, build out the scope of the project, oversee the development of materials and get involved the strategy research, development of messaging houses, creative production and all other aspects needed to deliver first class work. With a substantial background in client and project management, with experience understanding complex B2B environments and storytelling, your pivotal responsibility will entail ensuring the flawless execution of projects, starting from initial client briefings to delivering final assets.

Leveraging your extensive expertise, you'll navigate intricate project landscapes skilfully, offering astute guidance to cross-functional teams for meticulous adherence to project milestones. Your experience managing multiple clients and senior stakeholders’ client-side will ensure quality client servicing is always delivered, no matter the roadblocks you face. Your proficiency in resource alignment, whether fostering collaboration among creative minds, coordinating technical specialists, or working closely with third-party providers, will foster an environment conducive to translating ideas into tangible results. Your strategic insight and dependable judgment will propel projects seamlessly, adapting to evolving needs and unforeseen challenges while consistently aligning with broader business objectives.

The Client:

Verizon is a global leader in technology and communications, committed to empowering individuals, businesses, and communities through cutting-edge solutions. In its key markets, particularly across North America and increasingly in international enterprise segments, Verizon Business is at the forefront of driving digital transformation and innovation. The company assists organizations in becoming future-ready by offering a robust portfolio of services, including 5G and fiber optic connectivity, IoT solutions, cloud computing, and advanced security services. Verizon Business is dedicated to ensuring that businesses are secure, resilient, and equipped to excel in an ever-evolving digital landscape, enabling them to adapt to market dynamics and enhance operational efficiency.

Key Responsibilities:

• Efficient Coordination: Act as the linchpin between different agency departments, clients and stakeholders, synchronising resources and feedback effectively for optimal project execution. 
• Holistic Project Oversight: Supervise the seamless execution of integrated projects ensuring impeccable completion. 
• Industry Awareness and B2B expertise: Stay abreast of industry news and views, ensuring you’re aware of industry challenges and opportunities in discussions with clients and senior stakeholders – so that our team can be a seamless extension of theirs. 
• Proficient Project Management: Exhibit expertise in managing project setup, scoping, budgeting, and resource coordination while comprehensively grasping the client's business model. 
• Relationship Building: Foster robust internal relationships with project teams, the commercial division, and the PM team, and proactively address resource allocation concerns and meticulously monitor project finances. Also focus on long-term relationship building with client contacts from Marketing Executive to C-Suite level, to foster organic account growth.
• Risk Management and Collaboration: Identify and mitigate potential project risks, ensuring smooth delivery by deftly collaborating with multi-agency teams. 

Requirements:

• Stakeholder Management Skills: Strong proficiency in managing diverse stakeholders, including clients, team members, senior management, and external partners. Skills in establishing and maintaining effective relationships pivotal for project success and client satisfaction. 
• Decision-Making: Demonstrate the ability to manage crises efficiently and make well-informed decisions under pressure, sustaining project momentum while adeptly handling unforeseen challenges.
• Strategic: Demonstrate expertise in how to generate insight and understanding around complex topics using research skills and tools, and then using this research to bring your point of view to our strategy and creative teams – we want you to be confident and well enough informed to contribute to the direction of projects.
• Familiarity with Project Management Systems: Practical experience using various project management software and platforms. Competence in utilising similar tools for efficient project planning, task allocation, progress monitoring, and team collaboration. 
• Quality Assurance and Continuous Improvement: Focus on implementing and refining quality assurance methodologies within project delivery processes. Establish protocols for ongoing review and enhancement of project outcomes and workflows. 

How We Help You Thrive:

•  25 days annual leave + 1 Volunteer Day  
• Bupa Healthcare 
• Enhanced Maternity, Adoption and Shared Parental Leave 
• We have a Flexible Working Model with core working hours: 10am – 4pm 
• A 1.5:1 Matching Pension Structure 
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year  
• Season Ticket Loan and Cycle to Work Scheme 
• Life Assurance 

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression. 

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality. 

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve.  This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.