VP, Strategic Accounts and General Manager

Transform healthcare with us.

At Qualified Health, we’re redefining what’s possible with Generative AI in healthcare. Our infrastructure provides the guardrails for safe AI governance, healthcare-specific agent creation, and real-time algorithm monitoring—working alongside leading health systems to drive real change.

This is more than just a job. It’s an opportunity to build the future of AI in healthcare, solve complex challenges, and make a lasting impact on patient care. If you’re ambitious, innovative, and ready to move fast, we’d love to have you on board.

Join us in shaping the future of healthcare.

Job Summary:

The General Manager is a critical leadership role responsible for driving revenue recognition and growth by leading strategic client engagements and ensuring the successful delivery of our innovative healthcare solutions. This individual will act as a trusted advisor to healthcare organizations, guiding them in transforming operations with AI.

Key Responsibilities:

• Strategic Client Leadership & Revenue Growth Accountability:
• Directly accountable for achieving revenue targets and driving sustained revenue growth through strategic client engagement and value delivery.
• Own client relationships end-to-end, articulating business goals, defining key performance indicators (KPIs), and developing comprehensive project plans.
• Lead high-level presentations with C-suite executives and key leaders (e.g., RCM, CFO) to foster strong relationships and drive strategic alignment.
• Proactively manage client expectations and navigate complex situations to ensure continued client satisfaction and value delivery.
• Act as a “trusted advisor” on how to transform healthcare operations with AI by performing thorough workflow analysis, identifying critical areas for value creation, and providing additional requirements to product teams as necessary.
• Monitor project progress, identify potential issues, and implement creative solutions to deliver client value, continuously seeking opportunities to improve client engagement processes.
• Product & Internal Resource Coordination:
• Be the voice of the customer, shaping the product roadmap by identifying new use cases and creating business and product requirements that provide incremental value to the client.
• Coordinate internal resources effectively to ensure seamless product delivery and client solution implementation.
• Collaborate closely with internal teams, including product development and engineering, to deliver solutions that consistently meet client requirements.
• Relationship Building & Onsite Engagement:
• Maintain a regular onsite presence (e.g., every two weeks) to build and strengthen relationships with client leadership and key stakeholders.

Required Qualifications:

• Education: Bachelor’s degree in Engineering, STEM, Business Administration, Information Technology, or a related field. A Master’s degree is preferred.

Desirable Skills:

• Minimum of 10 years of experience in customer success, client engagement, account management, and/or product management within the healthcare provider industry. 
• Proven track record of successfully managing client relationships and delivering complex projects. 
• Experience with scoping and delivering multiple stakeholder transformation projects 
• Experience working with AI technologies or healthcare IT solutions is highly desirable.
• Experience working with health system leadership teams on clinical, operational and/or financial transformation is preferred.

What We Offer:

• Competitive startup salary and equity packages.
• Health, dental, and vision insurance.
• Flexible working hours and hybrid work options.
• An opportunity to be at the forefront of AI in healthcare, making substantial impacts on patient care and outcomes.
• A vibrant and inclusive work environment that fosters creativity and innovation.

Pay & Benefits: The pay range for this role is between $220,000 and $275,000, and will depend on your skills, qualifications, experience, and location. This role is also eligible for equity, benefits and cash incentives.