Temporary Resident Relocation Assistant (Carson Square Apartments)

WinnCompanies is looking for a Resident Relocation Assistant to join our team at Carson Square Apartments, a 54-unit affordable housing community located in Pittsburgh, PA.
In this role, you will ensure a smooth relocation process for residents, support residents with completing housing applications, and ensure compliance with the regulator.

Responsibilities

• Review schedule of units to be renovated.
• Work with contractor to confirm construction schedule on a weekly basis.
• Meet with residents individually to communicate schedules and interview to assess household needs for relocation.
• Communicate with residents as needed to provide weekly updates on the timeline and process.
• Process all special requests of the households by working with the Property Manager and construction team.
• Coordinate vendors, including movers, and assist with utility connections and transitions.
• Assist with new rental location requirements, leases, and backgrounds to confirm qualifications prior to move.
• Other duties as assigned related to facilitating the resident relations during the renovation project.

Requirements

• High school diploma or GED equivalent
• 3-5 years of experience in a property management or administrative position.
• Advanced skills with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Knowledge of LIHTC, Section 8, and HUD regulations.
• Superb attention to detail.
• Outstanding verbal and written communication skills.
• Ability to adapt successfully to changing situations and environments. 
• Ability to plan, organize, and prioritize work.

Preferred Qualifications

• Associate's degree.

Our Benefits:Regular full-time US employees are eligible to participate in the following benefits: - Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday) - 401(k) plan options with a company match - Various Comprehensive Medical, Dental, & Vision plan options - Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution - Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance - Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions) - Tuition Reimbursement program and continuous training and development opportunities - Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options - Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!) - Flexible and/or Hybrid schedules are available for certain roles - Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families - To learn more, visit winnbenefits.com
Why WinnCompanies?A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.  About Us:WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.  Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
If you are a California Resident, please see our Notice of Collection here.Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Current Winn employees should apply through this internal link.