Director of Podcast Community Engagement & Membership

About The Role

Vox Media is seeking an entrepreneurial and analytically-driven Podcast Community Engagement and Membership Director  to independently build and scale our direct-to-consumer podcast membership programs. This role will own the end-to-end membership strategy and operations across our podcast portfolio, combining data-driven optimization with community-focused marketing and experiences. The ideal candidate balances deep subscription expertise and analytical rigor with strong community-building instincts, operating autonomously while collaborating effectively with marketing teams and show teams / talent to create compelling membership experiences that drive both engagement and sustainable revenue growth.

What You’Ll Do

• Own comprehensive subscription strategy and execution across all podcast properties, including platform evaluation, pricing optimization, benefit design, and retention/renewal programs
• Serve as internal expert on subscription platforms, maintaining vendor relationships and identifying new monetization opportunities as platforms evolve
• Independently manage subscription program launches from concept to execution, coordinating technical setup, content strategy, and promotional campaigns while ensuring seamless subscriber onboarding experiences
• Drive subscriber acquisition through data-driven growth strategies, including funnel optimization, promotional campaigns, and cross-show subscriber development initiatives. Own marketing calendar and partner cross-functionally to get alignment on key promotions and deliverables
• Analyze subscription performance metrics including acquisition, retention, churn, and lifetime value, delivering actionable insights and recommendations to show teams and leadership through regular reporting
• Collaborate with our audience and marketing teams to help drive conversion across engaged and loyal fans 
• Collaborate with talent and production teams to develop compelling subscription benefits, exclusive content strategies, and subscriber engagement programs that maximize retention and reduce churn
• Coordinate subscriber-focused live events and exclusive experiences that strengthen community engagement and drive subscription value, working with internal experiential teams as needed

What You’Ll Bring

• 4-6 years of experience in digital subscriptions, creator economy platforms, marketing, or direct-to-consumer business development with proven track record of growing revenue
• Deep expertise with major podcast subscription platforms and emerging creator economy tools, including technical implementation and optimization capabilities
• Strong analytical skills with experience using subscription metrics to drive strategic decisions and growth initiatives
• Exceptional project management abilities with demonstrated success operating independently while managing multiple complex initiatives simultaneously
• Experience working with creative talent and production teams, with ability to translate business objectives into compelling subscriber experiences
• Data-driven approach to growth with proficiency in analytics platforms and subscription business KPIs, combined with entrepreneurial mindset and passion for podcast medium

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We would love to have a chat and see if you could be a great addition to our team. We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

Where You’Ll Work

This job is located in New York. 

Why Vox Media?

What We Offer

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.

Our Dei+ Commitment

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep our diversity data public for the sake of accountability, transparency and communication. Learn more about our values here, and our approach to corporate citizenship here. 

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People & Culture team (recruitment@voxmedia.com).

What Comes Next

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.com email addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud, here.

Pay Transparency

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate's skills and experience.

Pay Range$125,000—$150,000 USD